Chelsea Sale
Henderson
Summary
Offering caring and empathetic approach with strong desire to learn and grow in healthcare setting. Brings foundational knowledge in patient care principles and demonstrates ability in performing essential tasks such as taking vital signs and assisting with daily living activities.
Background in providing patient care within clinical environment, looking to transition into new field. Developed skills in patient communication and hands-on support. Seeking to leverage these capabilities to make meaningful impact in new professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Deaconess Health System Inc.
11.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Patient Experience Specialist
Progressive Health
03.2022 - 06.2024
- Helped maintain an inviting atmosphere within the office by keeping reception areas, treatment rooms, and other spaces clean and organized.
- Facilitated clear communication between faculty, staff, and students by serving as the primary point of contact in the reception area.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
Education
No Degree -
Henderson Community College
Henderson, KY05-2027
High School Diploma -
Henderson County Academy
Henderson, KY05-2010
Skills
- Vital signs monitoring
- Patient observation
- Blood glucose testing
- Patient assistance
- EKG interpretation
- Basic life support
Certification
- Patient Care Technician Certification (PCT)
Timeline
Patient Care Technician
Deaconess Health System Inc.
11.2024 - Current
Patient Experience Specialist
Progressive Health
03.2022 - 06.2024
No Degree -
Henderson Community College
High School Diploma -
Henderson County Academy
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