Chelsea M. Sargent
Sandy,OR
Summary
Seasoned Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
General Manager
Sandy Cinema
Sandy, Oregon
08.2026 - Current
- Managed daily operations for a busy cinema, ensuring smooth customer experiences.
- Oversaw staff scheduling and training to maintain high service standards.
- Implemented promotional strategies to enhance ticket sales and audience engagement.
Inside Sales Representative
Mattress World Northwest
Clackamas, Oregon
07.2019 - 05.2025
- Expanded product knowledge to effectively assist customers in selecting suitable options.
- Enhanced customer engagement through personalized communication and targeted outreach strategies.
- Fostered strong relationship management practices to maintain client satisfaction and promote long-term partnerships.
- Expanded product knowledge by staying updated on features and benefits to better assist customers.
- Managed customer inquiries through various channels, ensuring timely and accurate responses.
- Demonstrated mattress features to improve customer understanding and enhance purchase confidence.
Front of House Team Leader
Chipotle
12.2018 - 07.2019
- Led high-performing team to achieve operational goals and enhance collaboration among members.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues to improve customer satisfaction.
- Oversaw inventory control processes to maintain optimal stock levels and reduce excess inventory.
Kitchen Manager
Little Caesar's
01.2017 - 08.2017
- Streamlined inventory management processes to improve stock accuracy and ensure availability.
- Optimized inventory management processes to enhance stock accuracy and availability.
- Facilitated staff training sessions to enhance team skills and improve overall performance.
- Conducted staff training sessions to develop team skills and elevate overall performance.
Education
GED - General
Oregon City High School
Oregon City, OR 09.2006 - 01.2010
Skills
- 50-60 WPM typing
- General Computer Skills
- Inside Sales Customer Service
- Microsoft Word
- 10 years in the Food Industry
- Staff scheduling
- Customer engagement
- Inventory control
- Operational oversight
- Team leadership
- Problem solving
- Conflict resolution
- Budget coordination
Timeline
General Manager
Sandy Cinema
08.2026 - Current
Inside Sales Representative
Mattress World Northwest
07.2019 - 05.2025
Front of House Team Leader
Chipotle
12.2018 - 07.2019
Kitchen Manager
Little Caesar's
01.2017 - 08.2017
GED - General
Oregon City High School
09.2006 - 01.2010