Chelsea Sera
Belvidere
Summary
Professional office support specialist with extensive experience in administrative functions, office management, and computer technology. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lewis and Walters Law Offices
Easton, PA
03.2026 - Current
- Streamlined document management systems to enhance accessibility for legal staff.
- Coordinated scheduling and calendaring for attorneys, ensuring optimal time management.
- Prepared and edited legal documents, maintaining accuracy and compliance with regulations.
- Facilitated communication between clients and legal teams, improving client satisfaction rates.
- Implemented office procedures that increased operational efficiency within the firm.
- Managed billing processes, ensuring timely invoicing and financial record accuracy.
- Organized case files and maintained databases to support effective case management strategies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Student Worker
TCNJ IT Help Desk
Ewing Township, NJ
08.2024 - 01.2026
- Provided front desk support for walk-in customers, addressing inquiries, and resolving issues promptly.
- Assisted customers via phone, delivering effective solutions to technical problems.
- Utilized IT knowledge to troubleshoot various hardware and software issues
- Applied strong problem-solving skills to enhance customer satisfaction in IT services.
- Utilized software to track student inquiries and provide timely responses.
- Facilitated communication between departments to streamline operations and processes.
- Responded to emails promptly and professionally, addressing student and faculty needs or concerns.
- Assisted in troubleshooting network connectivity problems, enhancing overall system reliability.
Direct Support Camp Counselor
Camp Warren-The Arc of Warren County
Columbia, NJ
06.2024 - 08.2025
- CPR certification is maintained to ensure safety and emergency readiness.
- Completed specialized training for children and adults with intellectual and developmental disabilities.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records, including daily attendance logs, incident reports, and medical forms.
- Monitored camper behaviors during meals, ensuring proper hygiene habits were followed.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Summer Intern
Wisler Pearlstine, LLC
Blue Bell, PA
06.2023 - 06.2025
- Organized case files, cabinets, and maintained document management systems for efficient access.
- Processed and archived old case files for improved record management.
- Managed front desk operations by answering phone inquiries promptly and scheduling meetings.
- Delivered exceptional customer service to enhance client satisfaction.
- Maintained updated records of pending cases or transactions.
Babysitter
Local Families
Belvidere, NJ
05.2021 - 07.2023
- Cared for children of various ages, as well as a former employer, and assisted with feeding, dressing, and daily activities.
- Completing light housekeeping tasks, such as tidying up toys and books.
- Managed conflicts among children, fostering resolution, and teamwork skills.
- Communicated effectively with parents regarding children's needs and updates.
- Supported children's emotional and social development, encouraging understanding of others, and positive self-concepts.
Dining Room Attendant
Luigi's Rancho
Belvidere, NJ
12.2020 - 05.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff, and served food efficiently to enhance guest satisfaction.
- Cleaned tables, trays, and the dining floor to maintain hygiene standards.
- Set up the dining area to ensure cleanliness and organization.
- Assisted in maintaining the inventory of tableware and dining supplies.
- Supported management by training new staff on service protocols.
Employee
Vonthun Farms
Washington, NJ
07.2020 - 06.2021
- Provided exceptional customer service in a fast-paced environment.
- Operated the cash register accurately to process transactions.
- Maintained the cleanliness and organization of my work area.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Arts - Political Science | Pre-Law Minor
The College of New Jersey
Trenton, NJ07-2026
Skills
- Technical support
- Time management
- Customer service
- Adaptability
- Leadership
- Quick learner
- Telephone and email etiquette
- Effective communication
- Microsoft Word
- Computer skills
- Office administration
- Data entry
Accomplishments
- Dean's List
- Outstanding Witness Award during Princeton's Mock Trial Regional Competition
Affiliations
- TCNJ Pre-Law Society - Executive Board Publicity Seat
- TCNJ Mock Trial - Executive Board Communications Chair
- TCNJ School of Humanities and Social Sciences - Peer Mentor
Certification
CPR Certification
Timeline
Administrative Assistant
Lewis and Walters Law Offices
03.2026 - Current
Student Worker
TCNJ IT Help Desk
08.2024 - 01.2026
Direct Support Camp Counselor
Camp Warren-The Arc of Warren County
06.2024 - 08.2025
Summer Intern
Wisler Pearlstine, LLC
06.2023 - 06.2025
Babysitter
Local Families
05.2021 - 07.2023
Dining Room Attendant
Luigi's Rancho
12.2020 - 05.2022
Employee
Vonthun Farms
07.2020 - 06.2021
Bachelor of Arts - Political Science | Pre-Law Minor
The College of New Jersey