Detail-oriented healthcare support professional with experience in patient care, HIPAA compliance, EHR documentation, and infection control. Strong communication and accuracy support safe, efficient care.
Work History
Sales Representative
2 Years 7 Months
Mary Kay Cosmetics Ltd | 05.2017 - 12.2019
Presented skincare and cosmetics solutions aligned with client needs and preferences.
Developed customer relationships through personalized beauty consultations and product recommendations.
Managed follow-up communication to support repeat purchases and customer retention.
Processed orders accurately and coordinated timely product delivery and pickup.
Maintained up-to-date knowledge of product lines, promotions, and seasonal launches.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Clinical Technician Assistant
9 Months
Summa Western Reserve Hospital | 08.2012 - 05.2013
Assisted nursing staff with patient vitals, mobility support, and routine bedside care.
Collected specimens and transported lab materials following hospital safety procedures.
Documented patient observations accurately in electronic health records and unit logs.
Prepared examination rooms, stocked supplies, and maintained clean clinical work areas.
Followed infection control procedures to support patient and staff safety.
Transported patients and equipment throughout care units efficiently.
Communicated patient needs promptly to nurses and care team members.
Shipping and Receiving Lead
6 Months
Hartville Collectibles | 08.2010 - 02.2011
Coordinated incoming shipments, verifying item counts against packing slips and purchase orders.
Maintained clean, orderly stock areas to support accurate inventory control and smooth operations.
Inspected merchandise for damage, accuracy, and labeling before storing or dispatching inventory.
Organized storage areas to optimize materials movements and minimize labor hours.
Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
Education
Bachelor of Science - Nursing
Kent State University | North Canton, OH | 2028
3.9 GPA
Ranked in Top 20% of class
Dean's List All Semesters
Skills
Customer service
EHR management
Sales training
Client management
Attention to detail
Product knowledge
Basic life support certification
Interests
Baking
Nutrition
Volunteer Work
Running
Passionate about balancing physical health with mental and emotional wellness.