Chelsea Shetterly
Warren,OH
Summary
I plan to make sure that I can achieve what I want to get done. I am a mother, but I am also a hard worker. I have been in many different positions through my life so far, but I'm hoping to land in a position where I belong. Fantastic at using Software for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
BMV CLERK
Eastwood mall BMV
07.2023 - 03.2024
- I handle daily tasks to fulfill customers needs at the BMV
Stay at Home Mom
01.2015 - 04.2020
- I became a stay at home mother when I met my husband, we currently have 3 children together, though I am looking to get back into the workforce into a position I can be able to do.
DirecTV movers agent
VXI Global Solutions
11.2014 - 12.2015
- Moved customers locations over the phone, as well as offered them new product
- I was a supervisor on team CY04 towards the end.
Customer Service Representative
Things Remembered
10.2014 - 11.2014
- Took customers orders over the phone, as well as helped them find their packages.
FedEx Ground Package Handler
FedEx Ground
06.2013 - 12.2013
- Moved packages onto pallets for delivery drivers.
Customer Service Associate
Walmart
04.2012 - 12.2012
- Rang out customers orders, as well as worked in HBA and cosmetics
- Pulled product from the back to place on the shelves.
Secretary/Receptionist
Culinary Management Systems
06.2011 - 07.2011
- Managed phone calls, spreadsheets on the computer, and other secretarial needs
Dishwasher/Prep Cook
The Grandview Tavern
06.2009 - 12.2009
- Washed the dishes, prepped food, helped keep order's mobilized
Education
Bachelor Of Business Administration - Human Resources Management
Strayer University-Global Region
Washington, DCAssociate Of Business Administration - Human Resources Management
Strayer University-Global Region
Washington, DC01.2023
High School Diploma -
Jackson-Milton High School
North Jackson, OH05.2011
Certificate in Information Technology -
Mahoning County Career and Technical Center
Canfield, OH05.2011
Skills
- Human Resources
- Human Resources Management
- Employee Orientation
- Management
- Microsoft Publisher
- Web Design
- Adobe Photoshop
- Graphic Design
- Office Management
- Computer Networking
- Typography
- Customer service
- Front desk
- Leadership
- Office management
- Windows
- Account management
- Human resources
- Negotiation
- Active Learning
Certification
- Information Technology, 05/01/11, I am skilled in the following things thanks to the certification I received in school:
- Skilled in Operation of Computer Systems
- Experience Using Software Programs: Microsoft Office (Word, PowerPoint, Access, Excel) and Publisher
- Knowledgeable in Windows 95 and above
- Experience in Designing Web Pages
- Experience in Digital Photography
- Experience in Desktop Publishing
- Knowledgeable in Adobe Dreamweaver, Adobe Photoshop, and Adobe Flash
- Driver's License, 06/01/10
Assessments
- Work style: Reliability, 02/01/23, Proficient, Tendency to be reliable, dependable, and act with integrity at work
- Call center customer service, 02/01/23, Proficient, Demonstrating customer service skills in a call center setting
- Customer service, 01/01/23, Proficient, Identifying and resolving common customer issues
- Customer focus & orientation, 01/01/23, Proficient, Responding to customer situations with sensitivity
- Typing, 02/01/23, Proficient, Transcribing text
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
BMV CLERK
Eastwood mall BMV
07.2023 - 03.2024
Stay at Home Mom
01.2015 - 04.2020
DirecTV movers agent
VXI Global Solutions
11.2014 - 12.2015
Customer Service Representative
Things Remembered
10.2014 - 11.2014
FedEx Ground Package Handler
FedEx Ground
06.2013 - 12.2013
Customer Service Associate
Walmart
04.2012 - 12.2012
Secretary/Receptionist
Culinary Management Systems
06.2011 - 07.2011
Dishwasher/Prep Cook
The Grandview Tavern
06.2009 - 12.2009
Bachelor Of Business Administration - Human Resources Management
Strayer University-Global Region
Associate Of Business Administration - Human Resources Management
Strayer University-Global Region
High School Diploma -
Jackson-Milton High School
Certificate in Information Technology -
Mahoning County Career and Technical Center