Chelsea Shults
Gatesville,TX
Summary
Committed hard worker with a history of meeting company needs with consistent, organized, deadlines of projects. Skilled in working under pressure and adapting to new situations and challenges to overcome and get the job completed correctly and promptly. I have lot's of different clerical experience that allows me to adapt easily and offer more to your table.
Overview
14
14
years of professional experience
Work History
Small Business Owner
Self Employed
Gatesville, TX
03.2020 - Current
- Monitored financial objectives and prepared budgets according to projections.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Designed detailed business plans to outline finances, goals and operations of company.
- Developed marketing campaigns to deliver messages to right audience.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Set pricing structures according to market analytics and emerging trends.
- Met with service vendors or product suppliers to facilitate delivery.
- Formed and sustained strategic relationships with clients.
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Forecasted customer demand to set prices or credit terms for goods or services.
Sociologist
Texas Department Of Criminal Justice
Gatesville, TX
09.2018 - 10.2020
- Maintained schedule of completing sociology interviews/intake processing to meet deadlines.
- Conducted interviews with inmates coming into TDCJ from county to process their intake processing.
- Coordinated assignment distribution to facilitate smooth workflows.
- Reviewed entire system database for compliance with data requirements specified for the inmate classification profile.
- Help conduct Unit Classification Committees to assign correct custody/housing/jobs to inmates.
Case Manager
Texas Department Of Criminal Justice
Gatesville, TX
06.2016 - 08.2018
- Organized and maintained filing and document management systems by coordinating, archiving, and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing, and prioritizing mail and composing and typing correspondence.
- Maintained inventory in supply closet to prevent shortages.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Preparing paperwork for review by upper management.
- Data entry into the intranet.
- Sending and responding to emails daily.
- Delegation of work to clerical staff.
- Managed administrative processes and prepared key reports and documentation.
- Collected and organized documents and supplies.
- Daily documentation and providing sensitive documents to releasing inmates.
- Effectively communicating with family members and intake officers regarding releases.
- Coordinating with Parole Department for parolees discharge paperwork.
- Maintaining accurate logs of documents issued and inmates released.
- Data entry into intranet sites.
- Daily communication between counties for bench warrant pickup and detainers.
- Conducted Unit Classification Committee with the Warden and Assistant Wardens to determine correct custody/housing/jobs for inmates.
Administrative Assistant II
Texas Department Of Criminal Justice
Gatesville, TX
06.2015 - 05.2016
- Organized and maintained filing and document management systems by coordinating, archiving, and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing, and prioritizing mail and composing and typing correspondence.
- Maintained inventory in supply closet to prevent shortages.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Preparing paperwork for review by upper management.
- Data entry into the intranet.
- Sending and responding to emails daily.
- Delegation of work to clerical staff.
- Composed correspondence, reports and meeting notes.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Prepared and prioritized calendars and correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Beard Clerk
Texas Department Of Criminal Justice
Gatesville, TX
06.2014 - 05.2015
- Organized and maintained filing and document management systems by coordinating, archiving, and purging files.
- Maintained inventory in supply closet to prevent shortages.
- Directed customer communication to appropriate department personnel.
- Conducted research using various sources to obtain relevant data for staff requirements.
- Sending and responding to emails daily.
- Preparing paperwork for review of inmate custody and housing changes.
- Captured inmate photos for new ID's.
- Handled management of communication to executives by taking and making telephone calls, reviewing, and prioritizing mail and composing and typing correspondence.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Preparing paperwork for review by upper management.
- Data entry into the intranet.
- Sending and responding to emails daily.
- Delegation of work to clerical staff.
Mailroom Clerk
Texas Department Of Criminal Justice
Gatesville, TX
07.2013 - 06.2014
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Operated security screening equipment to identify suspicious mail and potential security threats.
- Operated mail room equipment or machines to perforate, stuff envelopes or apply postage.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Communicated postal laws and regulations to customers needing guidance.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Answered telephones, directed calls and took messages.
- Reviewed files, records and other documents to obtain information or respond to requests.
Admission Clerk
Coryell Memorial Hospital
Gatesville, TX
03.2011 - 06.2013
- Collected and inputted accurate, current information into computer software.
- Arranged efficient and orderly Emergency Room and Outpatient admissions and resolved insurance issues.
- Maintained digital and physical records of files and managed timely updates.
- Helped patients with admissions process and adhered to state and federal laws.
- Contacted insurance carriers to verify coverage, copays and deductible information for patients.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
- Welcomed patients to facility and assisted with registration sign-in process.
- Registered patients for outpatient procedures and emergency services.
- Kept processes moving along smoothly so that wait times were minimized.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
Education
High School Diploma -
Gatesville High School
Gatesville, TX06.2010
Skills
- Planning and Execution
- Administrative Management
- Skilled to type 50 WPM
- Knowledge in Microsoft Office/Word
- Organized
- Teambuilding
- Computer Skills
- Decision Making
- Reliable and Trustworthy
- Data Management
- Communication
- Positive attitude
- Problem/conflict resolution
- Work Ethic
- Deadline and detail oriented
- Critical Thinker
- Attention to Detail
- Data Entry
- Record Sorting and Filing
- Prioritization and Time Management
- Switchboard Operation
- Data Gathering
- Data Recording
- Reliable and Punctual
- Flexible and Adaptable
Timeline
Small Business Owner
Self Employed
03.2020 - Current
Sociologist
Texas Department Of Criminal Justice
09.2018 - 10.2020
Case Manager
Texas Department Of Criminal Justice
06.2016 - 08.2018
Administrative Assistant II
Texas Department Of Criminal Justice
06.2015 - 05.2016
Beard Clerk
Texas Department Of Criminal Justice
06.2014 - 05.2015
Mailroom Clerk
Texas Department Of Criminal Justice
07.2013 - 06.2014
Admission Clerk
Coryell Memorial Hospital
03.2011 - 06.2013
High School Diploma -
Gatesville High School
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