Summary
Overview
Work History
Skills
Timeline
Generic

Chelsea Simpson

Jacksonville,FL

Summary

Skilled property management professional experienced in tenant relations, office management, and maintenance coordination. Successful at balancing tenants needs with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Overview

4
4
years of professional experience

Work History

Lease Up Property Manager

Pegasus Residential - Seaton Preserve
Jacksonville, FL
06.2023 - Current
  • Conducted construction walks for building acceptance, ensuring compliance with city codes, and quality standards prior to turnover.
  • Drove leasing velocity by securing high-quality tenants, achieving stabilization within two years, despite an oversaturated market and multiple competing lease-ups with similar or superior products.
  • Monitored and analyzed market conditions to identify opportunities for rent growth, making strategic recommendations to ownership that supported revenue optimization.
  • Established and promoted Preferred Employer Programs by partnering with local employers, enhancing community visibility and attracting targeted resident demographics.
  • Led weekly ownership meetings to report on leasing trends, market shifts, delinquency, operational updates, and any urgent property concerns.
  • Maintained minimal delinquency through proactive collections, ensuring eviction filings were accurate and timely to expedite turnover; recovered over $54,217 in bad debt by staying proactive with Lease Lock submissions.
  • Delivered exceptional hospitality and engaging customer service, contributing to a 4.9-star Google rating across 100+ resident reviews.
  • Built and managed the annual operating budget, maintaining expenses within the target month over month.
  • Negotiated with vendors to obtain competitive bids and complete projects on time and within budget.
  • Prepared and presented monthly variance reports to ownership, providing clear analysis of property expenses and financial performance.
  • Cultivated a high-performing team, emphasizing professional growth and development.

Property Manager

Pegasus Residential - The Meridian
Jacksonville, FL
11.2021 - 06.2023
  • Conducted regular property inspections to ensure compliance with standards, as well as room for improvement.
  • Solicited and analyzed bids for repairs, renovation, and general maintenance. Ensuring the best deal for each project.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Evaluated market trends to identify opportunities for rent growth.
  • Coordinated with maintenance and contractors to promote timely, cost-effective turn after move-outs.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county, and state regulations.
  • Trained and mentored junior staff on best practices in property management.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Collaborated with senior leadership and clients to align business goals and objectives.

Skills

  • Sales and marketing aptitude
  • Event planning
  • Lease file audits
  • Knowledge of leasing and market conditions
  • Fair housing mandates
  • Meticulous and detail-oriented
  • Payment collection
  • Onesite and Ops proficiency
  • Daily operations management
  • Conflict resolution
  • Tenant retention
  • Customer relationship management
  • Policy administration
  • Corporate policies and procedures

Timeline

Lease Up Property Manager

Pegasus Residential - Seaton Preserve
06.2023 - Current

Property Manager

Pegasus Residential - The Meridian
11.2021 - 06.2023

Similar Profiles

CREATE PROFILE
Chelsea Simpson