Adept at juggling multiple tasks, I enhanced customer satisfaction at Mayflower Seafood Restaurant by delivering exceptional service and managing transactions with precision. My strong work ethic and excellent communication skills led to efficient team collaboration and positive guest experiences, showcasing my ability to excel in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server/ Cashier
Mayflower Seafood Restaurant
1733 US-19E,Elizabethton, TN 37643
06.2022 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled closing and counting drawers at the end of a work shift
Server/ Cashier
Kimbos
265 HWY 91 N. Suite D
05.2023 - 09.2024
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Experienced in counting down drawers in the end of a shift
Can multitask in busy hours
Education
N/A - Exercise Science
King University
Bristol, TN
05.2027
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Sales Techniques
Performance Improvement
Team Player
Adaptable and Flexible
Reliability
Multitasking
Excellent Communication
Additional Information
I’ve also worked a lot with the community by volunteering at the humane society and also working things like trunk or treats to help my community!