Hayden Hamilton
Kailua,HI
Summary
Proactive Server/Cashier with extensive experience in POS systems, cash handling, and customer service. Known for resolving customer complaints professionally, cultivating relationships, and consistently meeting performance goals. Expertise in hospitality service, safe food handling, and maintaining a positive dining environment.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/ Cashier
Cracker Barrel Restaurant
08.2024 - 10.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Snorkeling Tour Guide
Jet Snorkel
03.2024 - 06.2024
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Guided groups of up to [Number] people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
Server/Host
Carrabba's Italian Grill
04.2021 - 08.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
High School Diploma -
Camden High School
Camden, SC05-2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Memory retention
- Food Running
- Sales expertise
- Supply Restocking
- Liquor, wine, and food service
- Team member support
- Positive and professional
- Team Player
- Warm and Friendly
- Reliable and Responsible
- High Energy and Stamina
- Team Leadership
- Problem-Solving
- Excellent Communication
- Relationship Building
Certification
- Liquor License 2023
- Food Handling License
Timeline
Server/ Cashier
Cracker Barrel Restaurant
08.2024 - 10.2024
Snorkeling Tour Guide
Jet Snorkel
03.2024 - 06.2024
Server/Host
Carrabba's Italian Grill
04.2021 - 08.2023
- Liquor License 2023
- Food Handling License
High School Diploma -
Camden High School
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