Compassionate Care Coordinator with expertise in crisis intervention and patient advocacy. Proven ability to enhance patient support and streamline communication processes, ensuring effective care coordination and improved outcomes.
Work History
Care Coordinator
3 Years 5 Months
Family Guidance | 03.2023 - Current
Facilitated communication between healthcare providers and families to enhance patient support.
Monitored patient progress through regular follow-ups, adapting plans as necessary.
Developed educational materials to inform families about available resources and services.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Reduced hospital readmission rates by coordinating effective post-discharge care plans.
Streamlined referral processes to improve access to specialty care for patients.
Mental Health Technician
11 Years 3 Months
Mosaic Life Care at St. Joseph - Medical Center | 12.2011 - 03.2023
Assisted in implementing individualized care plans and therapeutic interventions.
Monitored patient behavior and reported significant changes to healthcare team.
Provided support during daily activities, promoting patient independence and well-being.
Conducted routine safety checks, ensuring a secure environment for patients.
Collaborated with multidisciplinary teams to enhance treatment strategies and outcomes.
Streamlined communication processes among staff to improve response times to patient needs.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.