Chelsea Steven
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
General Manager
Mr Chubby's Wings
08.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
Bar Manager
Mr Chubby's Wings
03.2018 - 08.2020
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
Education
BBA - Accounting, Finance, And Construction Management
University of North Florida
Jacksonville, FL05.2025
Associate of Arts - Accounting And Finance
Florida Gateway College
Lake City, FL05.2022
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Customer Relations
- Staff Management
- Administrative Skills
- Inventory Control
- Purchasing and planning
- Sales expertise
- Marketing
Timeline
General Manager
Mr Chubby's Wings
08.2020 - Current
Bar Manager
Mr Chubby's Wings
03.2018 - 08.2020
BBA - Accounting, Finance, And Construction Management
University of North Florida
Associate of Arts - Accounting And Finance
Florida Gateway College
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