Chelsea Thomas
Gaston,SC
Summary
Proactive front desk assistant with a focus on excellent communication and customer service and ensuring a welcoming atmosphere.
Overview
7
7
years of professional experience
Work History
Front Desk Assistant
Lakeside Place Senior Living
Lexington SC
09.2019 - Current
- Managed front desk operations, ensuring seamless communication between residents and staff.
- Coordinated scheduling for resident appointments.
- Developed strong relationships with residents, addressing concerns promptly to maintain a positive living environment.
- Oversaw inventory management of office supplies, ensuring availability without excess expenditure.
- Maintained accurate records of resident information and communications, supporting compliance and operational efficiency.
- Implemented efficient check-in/check-out processes, reducing wait times for residents and visitors.
Education
High School Diploma -
Swansea High School
Swansea, SC05-2012
Skills
- Excellent communication
- Time management
- Hospitality services
- Scheduling appointments
- Maintaining cleanliness
- Customer service
- Appointment setting
- File management
- Inbound call management
- Data entry
Timeline
Front Desk Assistant
Lakeside Place Senior Living
09.2019 - Current
High School Diploma -
Swansea High School