Antony Santos
Chicago,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Route Sales Support
Vestis
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed various of accounts such as restaurants, hospitals, schools, and sales.
Insurance Sales Agent Remote
Primerica
03.2019 - Current
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Sales Vendor
Power Distributing
01.2021 - 12.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Tax Account Assistant Seasonal
Gonzalez Tax Services
01.2018 - 04.2020
- Entered customer order details into system, accepted payments and updated accounts.
- Documented sales, customer interactions and concerns and generated update reports for senior management.
- Used advanced software to prepare documents, reports, and presentations.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Implemented orderly, organized filing systems for easy record retrieval.
- Maintained open lines of communication with vendors, negotiating favorable payment terms when needed.
Education
No Degree - Business Management
NEIU
Chicago, ILBachelor of Arts - Business Management
Millersville University of Pennsylvania
Millersville, PA06-2018
Skills
- Account Servicing
- Contract Negotiation
- Food Safety and Sanitation
- Point of Sale Operation
- Opening and Closing Procedures
- Cash Handling
- Stock Management
- Processing Payments
- Multitasking Abilities
- Cultural Awareness
- Basic Math
Certification
- Certified Drivers License, Power Distributing LLC - 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Route Sales Support
Vestis
06.2024 - Current
Sales Vendor
Power Distributing
01.2021 - 12.2023
Insurance Sales Agent Remote
Primerica
03.2019 - Current
Tax Account Assistant Seasonal
Gonzalez Tax Services
01.2018 - 04.2020
No Degree - Business Management
NEIU
Bachelor of Arts - Business Management
Millersville University of Pennsylvania
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