CHELSEA TILTON
Lecanto,FL
Summary
Compassionate professional specializing in creating an environment that fosters the physical, social, and emotional welfare of all children with varying exceptionalities.
Overview
13
13
years of professional experience
Work History
Office Manager
RISC
2021.01 - 2022.02
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Implemented modifications to improve overall performance of personnel.
- Managed budgets, employee and event itineraries, and accounts to improve productivity initiatives.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Evaluated employee records and productivity to complete employee evaluations.
- Coordinated special projects and managed schedules.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed standard operating procedures for all administrative employees.
Data Analyst
RISC
2018.12 - 2021.01
- Ensured SLA requirements were met for clients such as Ford Motor Credit Company.
- Created various Excel documents to assist with pulling data and presenting information to upper management for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Participated in requirements meetings to understand business needs.
- Compiled data and reviewed information for accuracy prior to input.
- Handled incoming phone call inquires with efficiency
- Completed outbound calls to build relationships with clients and customers
- Verified accuracy of data before transcribing.
- Completed data entry tasks with accuracy and efficiency.
Behavior Technician
Trinity ABA LLC
2018.01 - 2018.11
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Provided applied behavior analysis services in home and clinic to children and teens with challenging behaviors such as ASD (Autism Spectrum Disorder), Bi-Polar Disorder, Manic Depressive, etc.
- Assisted with billings and claims through Medicaid.
- Referred clients to partner agencies for additional services.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Provided parent training to each client's family.
- Kept track of each assigned client's progress through session notes and BATP.
Residential Shift Leader
Joshua House
2014.02 - 2018.01
- Creating and implementing schedules.
- Scheduled and attended doctor's appointments.
- Building relationships with clients.
- Implemented positive reinforcement plans based on level systems.
- Attending Treatment Team meetings.
- Communicating with residential, clinical, and administrative team members.
- Organizing client and staff files.
- Creating medication logs.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Youth Care Worker
Joshua House
2013.02 - 2014.02
- Supervised clients ages 8-17.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Completed daily paperwork and incident reports as needed.
- Transported clients for off-campus activities.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
Hostess
220 East Restaurant And Bar
2010.12 - 2013.02
Retail Salespersons
Victoria's Secret
2009.07 - 2010.10
Education
Hillsborough Community College
Tampa, FLHB Plant High School
Tampa, FL2009
Skills
- Instructional Support
- Leadership
- Applied Behavior Analysis Implementation
- Administrative Support
- Resource Coordination
- Classroom Support
Timeline
Office Manager
RISC
2021.01 - 2022.02
Data Analyst
RISC
2018.12 - 2021.01
Behavior Technician
Trinity ABA LLC
2018.01 - 2018.11
Residential Shift Leader
Joshua House
2014.02 - 2018.01
Youth Care Worker
Joshua House
2013.02 - 2014.02
Hostess
220 East Restaurant And Bar
2010.12 - 2013.02
Retail Salespersons
Victoria's Secret
2009.07 - 2010.10
Hillsborough Community College
HB Plant High School
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