Chelsea Turner
Houston,TX
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Clinical Intake Coordinator
Family Care Center
Colorado Springs, CO
12.2022 - Current
- Conducted initial patient assessments by phone or in person to collect demographic data and medical histories.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Assessed client needs through initial interviews and consultations to determine appropriate services.
- Monitored inventory levels of office supplies, such as forms, brochures, and pamphlets, needed for the patient intake process.
- Responded promptly to customer service requests from patients and families via telephone or email.
- Provided support to clinical staff in scheduling appointments and verifying insurance coverage.
Patient Scheduling Coordinator
Veterans Evaluation Services
Houston, Texas
04.2018 - 11.2021
- Arranged hospital admissions for patients as required.
- Managed appointment cancellations and rescheduling, minimizing gaps in physicians' schedules.
- Updated patient information in databases and adhered to confidentiality requirements.
- Prevented double bookings and set aside appropriate time in between appointments.
- Followed up with patients and confirmed appointments.
- Processed patient referrals to specialists, coordinating appointments and information transfer.
- Utilized software systems such as Practice Fusion, Epic, Athena Health. for creating and managing patient schedules.
Education
Associate of Science - Sonography
Lonestar
Houston 05-2026
Skills
- Insurance verification
- Clinical documentation
- Patient confidentiality
- HIPAA compliance
- Appointment scheduling
- Charting and clinical documentation
- Patient scheduling
Timeline
Clinical Intake Coordinator
Family Care Center
12.2022 - Current
Patient Scheduling Coordinator
Veterans Evaluation Services
04.2018 - 11.2021
Associate of Science - Sonography
Lonestar
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