Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Chelsea Vasquez

Chelsea Vasquez

San Jose,CA

Summary

Dynamic Real Estate Market Center Assistant with experience in administrative and clerical support. Skilled in Microsoft Office and Google platforms, and real estate software. Agile with solid attention to detail and excellent customer service skills. Organized and dedicated with a proven track record of exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team settings.

Overview

15
15
years of professional experience

Work History

Administrative Assistant-Agent Services

Keller Williams Silicon Valley
05.2021 - Current
  • Assisted Team Leader and Associates and lead Market Center staff.
  • Maintained comprehensive database of property listings and data as resources for Market Center.
  • Cultivated and maintained positive professional relationships with clients, real estate agents, lenders, and escrow personnel.
  • Prepared and distributed weekly newsletters and training calendars for agents and staff.
  • Creating marketing graphic designs for agents and market center.
  • Training Agents and Staff on new technologies and platforms within Keller Williams.
  • Goal setting for Market Center, planning, and project managing.
  • Assisting Operations Manager with commission demands and distributions.
  • Increased training attendance and agent production by 25%.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Lead Teller

Citibank
04.2016 - 04.2021
  • Executing daily, weekly and monthly operational tasks, inspections and correspondence with virtual branch support.
  • Lead and mentor tellers through assigning work and providing technical guidance when needed.
  • Perform efficient and accurate banking transactions including, managing cash supply for branch, processing incoming/outgoing cash deposits, and maintaining branch vault cash.
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure safety and security of customer and bank assets.
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service

Splendid Key Holder/Assistant

08.2014 - 02.2016
  • Responsible for assisting Store Manager in overall daily operations of store to maximize sales and profits by taking responsibility for all aspects of the stores operations while playing active role on sales floor.
  • In Store Managers absence, this position takes on responsibilities of Manager.

Senior Wedding Stylist

David's Bridal
10.2011 - 08.2014
  • Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
  • Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
  • Managed wardrobe and accessory collections, keeping items in pristine condition.
  • Researched current fashion trends to create on-trend looks for editorial and commercial projects.

Top

Aldo Management Team
01.2010 - 01.2011
  • Drive sales and establish excellent customer relationships.
  • Work with entire management team to make sure that the store is making and exceeding their daily goals and meeting company standards.
  • Consistently offering other products and solutions effectively to customers that will fulfill their needs.

Store Banker

US Bank
01.2009 - 11.2010
  • Responsibilities as In-Store Banker are identical requirements for teller and banker in traditional branch.
  • Teller transactions
  • Sales
  • Loan applications
  • Referrals
  • Profiling
  • Marketing
  • Exceptional customer service
  • To perform operational tasks, auditing, including ATM maintenance.

Education

Some College (No Degree) - Accounting And Business Management

Evergreen Valley College
San Jose, CA

High School Diploma -

Santa Teresa High School
San Jose, CA
06.2008

Skills

  • Advertising/Marketing
  • Administrative Assistance
  • Verbal and Written Office Communications
  • Program Operations

Hobbies

In a world packed with diverse individuals, I find immense joy in meeting new people and building connections. Every encounter is an opportunity to exchange stories, perspectives, and laughter. Whether it's striking up a conversation with a fellow traveler, a fellow parent, a fellow Tesla advocate, or a fellow food enthusiast, these interactions enrich my life and remind me of the beauty in human connection. Through these relationships, I learn, grow, and better understand the world around me. But the most cherished parts of my life revolve around spending quality time with my two wonderful children. Our faces light up with anticipation and excitement every time we set foot in the magical realm of Disneyland. As a family, these trips create lasting memories that we carry with us, making our bond even stronger. Witnessing the pure delight on my children's faces as they meet their favorite characters or conquer thrilling attractions is an experience that warms my heart like no other.


Timeline

Administrative Assistant-Agent Services

Keller Williams Silicon Valley
05.2021 - Current

Lead Teller

Citibank
04.2016 - 04.2021

Splendid Key Holder/Assistant

08.2014 - 02.2016

Senior Wedding Stylist

David's Bridal
10.2011 - 08.2014

Top

Aldo Management Team
01.2010 - 01.2011

Store Banker

US Bank
01.2009 - 11.2010

Some College (No Degree) - Accounting And Business Management

Evergreen Valley College

High School Diploma -

Santa Teresa High School
Chelsea Vasquez