Chelsea Vega
Donna,TX
Summary
Committed individual with superior skills in working in both team based and independent capacities. Bringing strong work ethic and excellent organization skills to any setting. Excited to begin new challenges with a successful team. Seeking role with increasing responsibility and room for advancement.
Overview
5
5
years of professional experience
Work History
Balance & Audit Clerk
Loomis Armored US
Pharr, TX
07.2021 - Current
- Reviewed Physical inventory currency counts and balanced inventory before exporting files at specified deadline for individual banks.
- Determined shortages/overages in currency and coin.
- Monitored currency and coin in customer inventories to sell out excess inventory to Fed.
- Sent out emails to customer's to request fed incoming's for low inventories to keep currency/coin in limit for change orders.
- Reported all deposit issues to customers and kept track of resolutions.
- Maintained Customers paperwork up to date for auditing purposes.
- Shipped out foreign currency when needed.
- Kept track of counterfeit reports and shipped out every Wednesday.
- Assisted Branch Manager/Supervisor with documentation for audits.
- conducted random teller audits to keep tills in balance.
- Reviewed Spring cases and attached all supporting documentations.
- Sent emails for Returned change orders to advise on how to proceed.
- Reviewed all change order manifests to insure signatures and time stamps were provided.
- Kept track of deadlines of imaging files.
- Balanced coin inventory at end of Day and submitted coin report in CIX manager.
- Kept track of order files coming in CIX.
- sent out coin shipment reports for individual reports.
- Signed in carrier hosts bags every morning and separated deposits for every bank.
- Sent out ETA emails for carrier when change orders were ready for pickup.
- Followed up with tellers to ensure deposits were being processed to correct profiles.
CMS LEAD
Loomis Armored US
Pharr, TX
11.2021 - 01.2022
- Maintained work flow through out the day and insured all tasks were completed.
- distributed work for tellers and kept track of deposits being processed per hour.
- quality checked deposits to insure validations had correct customers information.
- performed overrides for overages/shortages and insured proper procedures were followed before ending transactions.
- Followed up on tellers and gave helpful tips to increase productivity.
- Kept track of spring cases and submitted documentations before deadline.
- Contacted safepoint for any differences found.
- Helped with fed shipments and manifests.
- Trained tellers on new banks and provided feed back to insure procedures were being followed
- Completed random monthly teller audits.
- Kept supervisor updated with daily plans to insure work was completed with time.
- Troubleshooted computers and validators.
PSE Seasonal Distribution Clerk
USPS
Mission, TX
08.2020 - 07.2021
- Received, sorted, and distributed incoming mail and packages.
- Completed daily cycle counts and assisted with monthly audits.
- Managed inventory levels of supplies.
- Optimized packing procedures to reduce damages during transit, leading to fewer returns and higher customer satisfaction ratings.
- Processed all sales transactions accurately and minimized customer wait times.
- Assisted team member's with special projects by coordinating records and resources to meet expected requirements.
- Checked shipments against paperwork and signed documents.
- Picked orders, scanned products and packed boxes.
- Processed and restocked returns.
- Reduced errors in order fulfillment by implementing thorough quality control measures.
- Updated computer tracking system with latest product movements.
- Uncovered and resolved errors with minimal oversight.
- Operated postal machines, including postage meters and mail-processing machines.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Assistant Manager
Circle K
Donna, TX
09.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Planned and prepared workflow schedules.
- Conducted job interviews.
- Completed inventory audits to identify losses and project demand.
- Analyzed monthly sales and performance.
- Improved customer satisfaction by addressing and resolving complaints promptly
- Operated cash register, collected payments and provided accurate change.
Education
No Degree - Early Childhood Education
South Texas College
Weslaco, TXHigh School Diploma -
Idea College Prep
Donna, TX05.2016
Skills
- Customer Relations
- Data Research
- Auditing Standards
- Time Management
- Critical Thinking
- Proactive and Self-Motivated
- Financial records and reporting
- Inventory tracking and storage
- Computer-Based Inventory System
- Cash Handling
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
CMS LEAD
Loomis Armored US
11.2021 - 01.2022
Balance & Audit Clerk
Loomis Armored US
07.2021 - Current
PSE Seasonal Distribution Clerk
USPS
08.2020 - 07.2021
Assistant Manager
Circle K
09.2019 - 03.2020
No Degree - Early Childhood Education
South Texas College
High School Diploma -
Idea College Prep