Chelsea Wallace
Pensacola
Summary
Dynamic small business owner with a proven track record at Chelsea Wallace LLC, excelling in customer relations and relationship building. Enhanced customer satisfaction through efficient operations and exceptional service. Skilled in verbal communication and adept at developing tailored solutions, ensuring repeat business and referrals.
Overview
18
18
years of professional experience
Work History
Owner
Chelsea Wallace LLC
05.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Handyman Services
B Technician
General Electric Company
08.2015 - 05.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- First Responder
- Handbook Committee
- Employee of the month
- Safely and efficiently operated various pneumatic/non pneumatic tools and equipment
- Wore proper PPE to ensure safety no matter the task or location of
- JIB and overhead crane operator
- Team lead
Delivery Driver
Amazon
10.2023 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Security Officer
Securitas Security Services USA
06.2015 - 08.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Painter
Marathon
06.2014 - 05.2015
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Data Storage
Pensacola Moving and Storage
10.2012 - 03.2013
- Established secure data storage protocols, safeguarding sensitive information from unauthorized access
- Retrieved and delivered files from various law firms in the area with use of company vehicle
- Organized large number of files in warehouse and maintained safety of personal and pertinent information
Volunteer/Event Coordinator
Bay Area Food Bank
04.2010 - 04.2012
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Brainstormed and implemented creative event concepts and themes
- Coordinated mobile pantries to distribute food
- Operated box truck
- Supervised large groups of volunteers for events
Mover
Pensacola Moving and Storage
03.2007 - 04.2010
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Education
High School Diploma - Basic
Milton High School
Milton Fl05.2006
Behavioral Sciences
Pensacola State College
Pensacola, FLSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Delivery Driver
Amazon
10.2023 - 10.2024
Owner
Chelsea Wallace LLC
05.2020 - Current
B Technician
General Electric Company
08.2015 - 05.2020
Security Officer
Securitas Security Services USA
06.2015 - 08.2016
Painter
Marathon
06.2014 - 05.2015
Data Storage
Pensacola Moving and Storage
10.2012 - 03.2013
Volunteer/Event Coordinator
Bay Area Food Bank
04.2010 - 04.2012
Mover
Pensacola Moving and Storage
03.2007 - 04.2010
High School Diploma - Basic
Milton High School
Behavioral Sciences
Pensacola State College
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