Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Walsh

Cosmetologist
Bayside,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Cosmetologist/Salon Manager

TAKW Enterprises Inc.
02.2016 - Current
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.

Lead Teller

Citi Bank, Wipro Technologies
08.2011 - 06.2014
  • Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Prevented losses by identifying suspicious activities and escalating concerns according to bank policies and procedures.
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.

Service Manager

Wells Fargo Bank
04.2011 - 08.2011
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.


Teller

Wachovia Bank
06.2010 - 04.2011
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Monitored and verified suspicious activity on customer accounts.


Education

Highschool -

The Mary Louis Academy
Jamaica, NY
06.2008

Trade School - Cosmetology

Aveda Institute New York
New York, NY
02.2016

Skills

Proficient in Microsoft

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Timeline

Cosmetologist/Salon Manager

TAKW Enterprises Inc.
02.2016 - Current

Lead Teller

Citi Bank, Wipro Technologies
08.2011 - 06.2014

Service Manager

Wells Fargo Bank
04.2011 - 08.2011

Teller

Wachovia Bank
06.2010 - 04.2011

Highschool -

The Mary Louis Academy

Trade School - Cosmetology

Aveda Institute New York

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Chelsea WalshCosmetologist