Chelsea Warren
Toledo,OH
Summary
To utilize my abilities as an assistant of the work place to help the workflow better. Committed to bring dedication, hard work and responsibility to the job. Assisting the current and new members in providing quality/professional communication order to improve their comfort and quality of their life and new goals.
Overview
5
5
years of professional experience
Work History
Receptionist
Reconstructive & Aesthetic Surgeons Inc
2020.05 - Current
- Front desk professional/receptionist
- Former social media specialist
- Managed Instagram, Facebook and also part of the website
- As a front desk professional- answering high volume phone calls, between 45-80 calls a day, schedule appointments, helping figure out solutions the best suites the patient, prepare charts, filing paperwork, send out appointment reminders, take payments and make payment plans.
Receptionist/ Administrative Assistant/ Chairside
Amazing Smiles Orthodontics
2018.09 - 2020.05
- At this office, I did multiple different tasks to benefit the workflow
- Responsibilities are to sterilize all instruments and sanitize patient rooms, answer heavy volume phone calls, schedule patient’s appointments and fill in cancellations and confirm scheduled appointments
- Answering patient questions and concerns
- Collect visit fees from patients as required, call insurance companies to verify eligibility status
- Edit and send out referral letters
- Make sure everything is organized and clean
- I do adjustments, untie, tie in, remove wires, place wires, place brackets and remove brackets everything to help better assist the doctor.
Education
Dental Assistant/ Stautzenberger College
Paul Mitchell Beauty Academy
01.2017
Anthony Wayne High School
05.2008
Skills
- Great communication skills
- Remembering clients name and conversations from previous appointments/phone calls
- Easily approachable for guidance
- Strong multi-tasking skills
- Answering high volume phone calls
- Payment transactions
Activities
I’m a motivated self-starter with a strong desire to learn, a flexible, reliable and dependable hard worker. Team player with excellent communication skills, great attention to detail and customer service.
Timeline
Receptionist
Reconstructive & Aesthetic Surgeons Inc
2020.05 - Current
Receptionist/ Administrative Assistant/ Chairside
Amazing Smiles Orthodontics
2018.09 - 2020.05
Dental Assistant/ Stautzenberger College
Paul Mitchell Beauty Academy
Anthony Wayne High School
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