Cori Point
Toledo,OH
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
25
25
years of professional experience
Work History
Family Nanny
Heilala Family
Ottawa Hills, OH
06.2024 - Current
- Supervised daily activities and schedule for children, ensuring a safe and nurturing environment.
- Organized recreational outings and playdates, encouraging social skills and teamwork among peers.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Taught children everyday skills and language.
- Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
- Developed engaging educational programs tailored to children's developmental needs and interests.
- Coordinated meal planning and preparation, promoting healthy eating habits among children.
- Implemented effective discipline strategies, fostering positive behavior and emotional growth.
- Maintained open communication with parents regarding children's progress and concerns, strengthening family relationships.
Administrative Assistant, Main Office
Hudsonville Public Schools
Hudsonville, MI
08.2021 - 06.2022
- Maintained all current student cumulative files through PowerSchool, requested transfer records, recorded enrollments and withdraws
- Logged all vaccination records in the MCIR system for the state and made sure each student was current with all vaccinations
- Greeted and assisted all visitors that came into the building, made sure they signed in and out and was given proper ID while in the building
- Handled daily student attendance by logging and tracking
- Ordered all supplies for the office and teachers as needed
- Operated all office machines effectively, this included a computer, printer, scanner, fax machine and copier
- Acted as the school nurse to all students by administering medications, helping with injuries, administering inhalers and insulin and using an EPI pen when necessary
- Completed payroll for all staff
- Managed Frontline system to assign the correct substitute to the classroom
- Typed all correspondence, staff evaluations, student lists, programs, etc.
- Managed the principals daily schedule by scheduling meetings and letting her know where she needed to be for the day
- Sorted all incoming and interdepartmental mail for the building
- Arranged all safety drills and activities pertaining to each drill
- Assisted each teacher with anything they might need and acted as the main communication between them and the principal
- Kept all information on students confidential and secured all records
In Home Child Care Provider
Self
Maumee, OH
11.2019 - 06.2021
- Developed lessons and activities to promote children's physical and emotional development.
- Assisted in potty training and toilet hygiene.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Participated in regular training to stay up-to-date on best practices in childcare.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Responded to inquiries from parents and guardians.
- Encouraged children's emotional and social development.
- Met with parents about daily activities, positive developments, and issues.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Logged information regarding naps, feedings and any medications administered.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Senior Support Coordinator
Paramount Healthcare
Maumee, OH
09.2013 - 04.2017
- "Go-to" person for all clerical staff, made sure clerical team was compliant and met turn-around times on a daily basis
- Coached employees to develop strong customer support skills to minimize process issues and meet customer expectations.
- Generated status and performance reports to facilitate continuous improvement.
- Motivated and developed employees to overcome challenges and achieve goals to boost efficiency and performance.
- Generated, compiled and distributed report to director
- Maintained directors calendar by scheduling meetings and communicating with staff
- Completed all staff payroll every two weeks
- Worked well with little or no supervision
- Ordered all office supplies
- Completed large mail merges for mass mailings
Administrative Assistant
University Of Toledo Health Science Campus
Toledo, OH
07.2000 - 07.2011
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Typed 65 WPM
- Ordered all office supplies
- Maintained various doctors calendars
- Arranged travel for conferences
- Tracked all sick and vacation time for faculty
- Completed payroll for faculty and staff
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Scheduled office meetings and client appointments for staff teams.
- Managed department budgets and generated financial reports for management review.
- Transcribed patient/doctor visits into Microsoft Word
- Handled department credit card
- Worked with Residency Program and helped maintain state license and requirements to get through the five year program to graduate
- Multi-tasked on a daily basis to get various projects completed
- Worked with Residency Program and helped maintain state license and requirements to get through the five year program to graduate
- Prepared and distributed monthly call schedule
- Attended Faculty Division meetings and recorded meeting minutes
Education
High School Diploma -
Maumee High School
Maumee, Ohio06.2000
Skills
- Time Management
- Detailed Meeting Minutes
- Multi-tasker
- Microsoft Office
- Mail Management
- Organize Files
- Maintain Confidentiality
- Pleasant with all students, staff and parents
- Determined to get the job done
- Critical thinking
- Schedule management
- Dependable and responsible
Timeline
Family Nanny
Heilala Family
06.2024 - Current
Administrative Assistant, Main Office
Hudsonville Public Schools
08.2021 - 06.2022
In Home Child Care Provider
Self
11.2019 - 06.2021
Senior Support Coordinator
Paramount Healthcare
09.2013 - 04.2017
Administrative Assistant
University Of Toledo Health Science Campus
07.2000 - 07.2011
High School Diploma -
Maumee High School