Chelsea Wiedman
Canyon Lake,TX
Summary
With a proven track record at Allcat Claims Service, I excel in claims investigation and fostering team collaboration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
Allcat Claims Service
08.2023 - Current
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Prepared summaries of damage, payments, and policy coverage.
- Answered customer questions regarding deductibles.
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Evaluated original investigation reports and documents to resolve secondary concerns.
Daycare Teacher
Kids Academy
01.2021 - 07.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
Paraprofessional
Wimberley High School
10.2018 - 05.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Utilized technology in classroom to enhance learning experiences.
- Assisted in creating lesson plans that accommodated various learning styles, promoting inclusivity.
- Administered tests and assessments to evaluate student progress and performance.
- Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
Bank Teller
Ozona Bank
03.2017 - 03.2018
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
Education
High School Diploma -
James Madison High School
Online03-2020
Skills
- Claims Investigation
- Highly motivated
- Claims Processing
- Advanced oral and written communication skills
- Caseload Management
- Insurance policy coverage knowledge
- Policy Interpretation
- Team Collaboration
- Innovation and Creativity
- Claims file documentation
- Customer service and support
- Computer Skills
Timeline
Claims Adjuster
Allcat Claims Service
08.2023 - Current
Daycare Teacher
Kids Academy
01.2021 - 07.2023
Paraprofessional
Wimberley High School
10.2018 - 05.2020
Bank Teller
Ozona Bank
03.2017 - 03.2018
High School Diploma -
James Madison High School
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