Chelsea Williams
Tallahassee,FL
Summary
Organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Teachable and ready to learn from experienced professionals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
GOC II (Operations Analyst)
Florida Department Of Health
Tallahassee, FL
06.2023 - Current
- Responsible for providing technical assistance to contract managers in the program and statewide offices regarding contract management.
- Independently perform complex administrative and consultative work providing operational management
guidance and coordination for statement contract review and management. - Reviews contracts and contract amendments to ensure compliance with Florida Statute 287, state and federal laws, regulations and department policies and procedures.
- Formulate alternative solutions or objective through research and analysis of contract
issues. - Provides technical assistance to contract managers of program offices, county health departments and other staff with interpreting contract requirements and in the transfer of contractual services information from other state agencies to the Department.
- Performs a review of contract files in smaller program offices to assure that the contract manger’s records are complete and in compliance with contract terms and conditions. Prepares written reports of findings and recommendations.
- Works with the contract manager and department representatives to resolve adverse findings.
- Prepares data analysis and maintenance of
contract files. - Performs a review of contract information entered in “FACTS” to ensure information is entered timely and in compliance with the
contract. Prepares a quarterly analysis which is used to provide technical assistance to the program offices.
GOC I (Monitoring Unit)
Florida Department Of Health
Tallahassee, FL
08.2022 - 06.2023
- Evaluates adequacy of contract monitoring
documentation and compliance with applicable laws, rules and regulations. - Reviews, edits, and formatscorrespondence, records, and working documents prior to releasing final versions for use by contract managers and other customers.
- Prepares reports and tracks assignments to follow up with contract management staff until requested data and documentation is submitted.
- Consults with program and administrative staff to assist the monitoring team with resolution of programmatic, administrative and fiscal issues.
- Reviews contracts and contract amendments to ensure compliance with Florida Statute 287, state and federal laws, regulations and department policies and procedures. Formulate alternative solutions or objective through research and analysis of contract issues.
- Provides technical assistance to contract managers of program offices, county health departments and other staff with interpreting contract requirements and in the transfer of contractual services information from other state agencies to the Department.
- Performs a review of contract files in smaller program offices to assure that the contract manger’s records are complete and in compliance with contract terms and conditions. Prepares written reports of findings and recommendations. Works with the contract manager and department m representatives to resolve adverse findings. Prepares data analysis and maintenance of contract files.
Real Estate Agent
Keller Williams Town & Country
Tallahassee, FL
06.2024 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers. Provided feedback to sellers on potential buyers.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in multiple offers/ satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- I assisted senior realtors with writing offers for their clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Administrative Assistant to the Executive Director
Florida Association Of Healthy Start Coalitions Inc.
09.2019 - 08.2022
- Performed general office duties in an fast paced corporate office, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Managed office inventory by restocking supplies and placing purchase orders. Prepared packages for shipment and ran errands.
- Preformed routine clerical task such as mailing, copying, faxing, scanning. Maintained files on cloud server and SharePoint systems, Spreadsheets and electronic calendars.
- Maintained staff directory and company policy handbook for human resources department.
- Assisted HR with new employee onboarding procedures.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Managed communication to 32 executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Participated in planning meetings, including distributing agenda, meeting materials and taking minutes.
- Supported planning, communications and scheduling of Executive Director events. Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Customer Service Representative
Million Air FBO
06.2018 - 08.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Processed cash and credit payments.
- Qualifying and processing customer rentals with accuracy and detail.
- Processing customer rental returns
- Complete regular fuel reconciliation, meter justifications, and regional fuel price analysis
- Maintain friendly demeanor and professional attire in accordance with current appearance standards
- Observes all safety, environmental and general housekeeping rules and policies
- Kept reception area clean and neat to give visitors positive first impression.
- Complete regular fuel reconciliation, meter justifications, and regional fuel price analysis
Education
AA - Office Administration
Tallahassee Community College
Tallahassee, FL08.2022
Skills
- MS Office Suite
- Outlook
- MS TEAMS
- DocuSign
- Compliance Understanding
- Spreadsheet management
- Scheduling
- Travel Coordination
- Team Building
- Customer Service
- Office Operations
Reference
References available upon request.
Certification
- HIPPA Compliance
- CPR Certified
- FEMA NIMS Certification [2022/9]
- FCCM (Florida Certified Contract Manager) [2023/1]
- Project Management Professional Certification-FAMU PathStream [2023/3-2023/11]
- Real Estate License, State of Florida [2023/9]
Timeline
Real Estate Agent
Keller Williams Town & Country
06.2024 - Current
GOC II (Operations Analyst)
Florida Department Of Health
06.2023 - Current
GOC I (Monitoring Unit)
Florida Department Of Health
08.2022 - 06.2023
Administrative Assistant to the Executive Director
Florida Association Of Healthy Start Coalitions Inc.
09.2019 - 08.2022
Customer Service Representative
Million Air FBO
06.2018 - 08.2019
AA - Office Administration
Tallahassee Community College