Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Williams

Gaffney,SC

Summary

Dynamic professional with extensive experience in retail management at Dollar General Store, excelling in problem-solving and customer service. Proven track record of enhancing store performance through strategic merchandising and staff mentorship. Skilled in inventory management and committed to fostering a positive work culture, driving team success and operational efficiency.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Dollar General Store
03.2025 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Ingredient Handler

Nestle
04.2023 - 02.2024
  • Ensured timely delivery of properly prepared ingredients to production lines, preventing delays or bottlenecks within manufacturing processes.
  • Adhered to strict allergen control protocols, minimizing risk of cross-contamination during ingredient preparation processes.
  • Maintained a clean and organized work environment, adhering to food safety regulations and company standards.
  • Consistently met or exceeded performance targets for ingredient preparation speed, accuracy, and overall quality, contributing to the success of production operations.

Order Filler

Boyd Innovation
08.2021 - 02.2023
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Case Picker

Newark Electronics
06.2018 - 05.2021
  • Enhanced warehouse efficiency through proper utilization of RF scanning equipment for accurate inventory management.
  • Ensured timely delivery of orders by prioritizing urgent requests and coordinating with the shipping department.
  • Leveraged manual and motorized machinery to stock vendor and customer returns quickly and accurately.
  • Maintained a safe working environment by adhering to OSHA guidelines and company safety policies during case picking tasks.

Assistant Store Manager

Loves Travel Stop
09.2014 - 06.2018
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Education

High School Diploma -

Blacksburg High School
Blacksburg, SC

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement

Timeline

Assistant Store Manager

Dollar General Store
03.2025 - Current

Ingredient Handler

Nestle
04.2023 - 02.2024

Order Filler

Boyd Innovation
08.2021 - 02.2023

Case Picker

Newark Electronics
06.2018 - 05.2021

Assistant Store Manager

Loves Travel Stop
09.2014 - 06.2018

High School Diploma -

Blacksburg High School

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Chelsea Williams