Chelsea Morales
Springfield
Summary
Dedicated and results-driven professional with experience in sales, customer service, and team collaboration within retail. Strong background in product knowledge, merchandising, and loss prevention. Passionate about mentoring children, and fostering positive learning environments. Skilled at decision-making, problem-solving, and delivering exceptional customer experiences. While also being a transfer student currently pursuing a degree in Criminal Justice minoring in Psychology with a graduation year of 2027. Ready to be pushed to new challenges and further enhance my skills and knowledge in the field.
Overview
2
2
years of professional experience
Work History
Jewelry Sales Associate
TJX Companies, Inc.
New Milford
06.2023 - 06.2024
- Demonstrated product knowledge to answer customer questions and inquiries.
- Recommended, selected and located merchandise based on customer desires.
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Bronx Youth Summer Program
Summer Youth Camp Volunteer
The Bronx
05.2022 - 09.2022
- Supervised and mentored children ages 5-12 in a structured summer program.
- Worked effectively in team environments to make the workplace more productive.
- Organized and led group activities, including arts and crafts, sports, and educational games.
- Assisted in meal distribution, and ensured a safe and inclusive environment.
- Helped resolve minor conflicts, and encouraged teamwork among campers.
Education
Transfered - Criminal Justice
Temple University
Philadelphia, PASome College (No Degree) - Criminal Justice
Willam Patterson University
Wayne, NJ05-2027
Skills
- Strong communication skills
- Product knowledge expertise
- Customer service
- Mentoring children
- Decision-making
- Team collaboration
Accomplishments
• Honoree of the National Society of High School Scholars NSHSS
• Honor Roll: Highest Honor All Semesters 2021-2024
Affiliations
Volunteer, Green Earth Environmental Initiative
Timeline
Jewelry Sales Associate
TJX Companies, Inc.
06.2023 - 06.2024
Bronx Youth Summer Program
Summer Youth Camp Volunteer
05.2022 - 09.2022
Transfered - Criminal Justice
Temple University
Some College (No Degree) - Criminal Justice
Willam Patterson University
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