Gage Rugg
United States Post Office
Aurora,CO
10
years of professional experience
Dedicated professional with a strong background in logistics and customer service. Expert in problem-solving and communication, successfully managing delivery operations while training new team members to improve workflow efficiency.
Work History
City Mail Carrier
3 Years 4 Months- Deliver mail and packages efficiently to over 200 addresses daily.
- Managed route organization to optimize delivery times and reduce delays.
- Maintained accurate records of deliveries and undeliverable items for customer service enhancement.
- Trained new employees on delivery procedures, safety protocols, and operational efficiency.
Team Member
1 Year 11 Months- Collaborated with team members to maintain high standards of customer service and satisfaction.
- Assisted in inventory management, ensuring accurate stock levels and product organization.
- Accurately and safely operated a stand up forklift.
- Trained new team members on operational procedures and best practices for store efficiency.
Line Cook
8 Months- Prepared and cooked menu items according to Applebee's recipes and standards.
- Collaborated with team members to optimize food preparation processes during peak hours.
- Trained new staff on cooking techniques, safety protocols, and kitchen equipment usage.
- Maintained cleanliness and organization in kitchen area to ensure compliance with health regulations.
Supervisor
2 Years 5 Months- Trained and mentored staff on best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency.
- Coordinated scheduling to optimize team performance and resource allocation.
- Supervised daily operations, ensuring adherence to quality and safety standards.
Car Hop
1 Year 11 Months- Provided excellent customer service by promptly taking and delivering orders to vehicles.
- Operated point-of-sale system efficiently to process transactions accurately.
- Maintained cleanliness and organization of work area, ensuring a positive dining experience.
- Assisted in training new staff on menu items and service protocols.
Education
High School Diploma
Skills
Technology use
Adherence to deadlines
Problem-solving
Hand-eye coordination
Dependability
Confidentiality awareness
Memory retention
Excellent communication
Timeline
City Mail Carrier
United States Post Office
06.2023 - CurrentRead More
Team Member
Target
06.2021 - 05.2023Read More
Line Cook
Applebee's
10.2020 - 06.2021Read More
Supervisor
Clara's On The River
04.2018 - 09.2020Read More
Car Hop
Bellevue Drive-In
07.2016 - 06.2018Read More
West Michigan Virtual Academy
High School Diploma
Read More