Narissa Sigafoose
USPS mail carrier
Greenville,MI
Work Preference
Summary
Results-driven Mail Carrier skilled in mail delivery, sorting, and route optimization. Achieved high accuracy levels and timely service through effective package handling and safety awareness. Focused on enhancing customer satisfaction and team performance through reliable service and training initiatives.
Overview
1
1
Language
13
13
years of professional experience
Work History
Carrier Technician-Usps Mail Carrier
United State Postal Service
Big Rapids, MI
09.2014 - Current
- Delivered mail efficiently across designated routes, ensuring timely service to all recipients.
- Operated postal vehicles safely while adhering to traffic regulations and operational guidelines.
- Managed daily sorting and processing of mail, maintaining organization and accuracy.
- Assisted in training new carriers on route navigation and delivery protocols to enhance team performance.
- Resolved customer inquiries and concerns effectively, improving overall satisfaction with postal services.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Developed strong relationships with clients, providing excellent customer service and support.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Greeted customers and answered questions regarding mail pick-up times, postal regulations, and delivery costs.
- Planned and cased mail in sequence of delivery for designated route.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Handled mail and packages with care to prevent damage during delivery.
- Obtained signatures for package deliveries as proof of delivery to avoid discrepancies.
- Observed traffic and safety regulations for safe transport and delivery of mail.
Meijer-third Shift Stocker
Meijer
Rockford, MI
12.2013 - 09.2014
- Trained new staff on safe product handling and efficient stocking techniques.
- Assisted in implementing new stocking processes, enhancing overall team efficiency.
- Coordinated stock replenishment to ensure optimal inventory levels throughout store layout.
- Maintained cleanliness and organization of stock areas to promote a safe work environment.
- Monitored product expiration dates, ensuring compliance with quality standards and customer safety.
Education
High School Diploma -
Greenville High School
Greenville, MISkills
- Route navigation
- Parcel delivery
- Mail distribution
- Sorting mail
- Vehicle loading
- Package handling
- Vehicle maintenance
- Basic vehicle inspection
- Precision handling
- Technology use
- Documentation & recordkeeping
- Hand-eye coordination
- Recordkeeping practices
Accomplishments
- Decreased overtime hours by offering innovative ideas to run and prioritize workloads by making my time more efficient.
- I was not a trainer but I did have "shadow day" where I would watch how the new workers handle delivering mail and provide insight on how to be more efficient.
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Interests
Would love to get my CPA
Become a business manager
Timeline
Carrier Technician-Usps Mail Carrier
United State Postal Service
09.2014 - Current
Meijer-third Shift Stocker
Meijer
12.2013 - 09.2014
High School Diploma -
Greenville High School