To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Chelsee Dahlstrom
DENVER,Colorado
Summary
Overview
24
years of professional experience
Work History
Pappy's Bar & Grill
Restaurant Manager
05.1998 - 09.2022
Job overview
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Reconciled cash and credit card transactions to maintain accurate records.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
IBMC College
Lead Cosmetology Educator
09.2017 - 04.2019
Job overview
- Enhanced student learning by incorporating hands-on activities and real-world examples in cosmetology lessons.
- Increased students'' practical skills by providing detailed demonstrations and step-by-step guidance in various techniques.
- Boosted student engagement by organizing guest speaker events featuring industry professionals.
- Assessed student progress through regular quizzes, practical exams, and constructive feedback sessions to ensure understanding of course materials.
- Provided personalized attention to individual students'' needs, offering additional support and resources as necessary.
- Prepared students for state licensing exams through comprehensive review sessions targeting critical test content areas such as safety protocols and legal regulations related to cosmetology practice.
- Motivated students to overcome hesitation, demonstrating sensitivity and supporting personal growth through targeted exercises and lessons.
- Led students through lessons both in practical, interactive student salon modules and lecture-style theoretical sessions, supporting institutional plans and preparing for certification exams.
Regency Beauty Academy
Lead Cosmetology Educator
01.2016 - 07.2017
Job overview
- Provided personalized attention to individual students'' needs, offering additional support and resources as necessary.
- Developed comprehensive lesson plans to cover all aspects of cosmetology, including hair, makeup, skincare, and nail care.
- Increased students'' practical skills by providing detailed demonstrations and step-by-step guidance in various techniques.
- Continuously updated personal knowledge of industry trends and advancements in order to provide relevant instruction in the rapidly evolving field of cosmetology education.
- Prepared students for state licensing exams through comprehensive review sessions targeting critical test content areas such as safety protocols and legal regulations related to cosmetology practice.
- Prepared students for [State] cosmetology exam with [Number]% success.
- Recruited clients for students to get practical experience.
- Planned both theory and practical lessons for [Number] students.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
Education
Delta Montrose Vo-Tech Delta, CO
Cosmetology Degree from Cosmetology
05.2009
University Overview
Skills
- Operations Management
- Customer Engagement
- Menu Development
- Schedule Coordination
- Staff Management
- Passion for Customer Satisfaction
- Business Operations Expertise
- Customer Service
- Inventory Control
- Money Handling
- Team Leadership
- Train Employees
- Food Service Background
- Customer Service Best Practices
- Hiring and Training
- Conflict Resolution Techniques
- Staff Development Talent
- Food Preparation and Safety
- Judgment and Decision-Making
- Google Docs
- Operations and Procedural Knowledge
- Time Management
- Customer Loyalty
- Reading Comprehension
- Shift Management
- Exhibit Knowledge
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Our Point of Power is in the Present Moment, it is within each of these Moments, that we have the POWER TO CHOOSE OUR FUTURE.
Timeline
Lead Cosmetology Educator
IBMC College
09.2017 - 04.2019
Lead Cosmetology Educator
Regency Beauty Academy
01.2016 - 07.2017
Restaurant Manager
Pappy's Bar & Grill
05.1998 - 09.2022
Delta Montrose Vo-Tech
Cosmetology Degree from Cosmetology
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