Detail-oriented dispatcher with expertise in emergency response, call prioritization, and situational awareness. Known for delivering exceptional customer service and maintaining composure under pressure.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Dispatcher
Wayne County Sheriff's Department
Wooster
06.2024 - Current
Dispatch the correct units to emergency and non-emergency calls.
Provide emergency medical instructions when needed.
Entered warrants and stolen articles, responded to administrative messages promptly, and executed criminal history checks through LEADS.
Server
Winking Lizard Tavern
Fairlawn
05.2022 - 06.2024
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Suggested beverage and menu selections tailored to guest preferences.
Server
Olive Garden Restaurant
Cuyahoga Falls
03.2021 - 05.2022
Provide exceptional customer service by ensuring beverages, soups, and salads are full at all times.
Handled cash transactions accurately, and processed payments.
Paired wines with certain menu items to enhance the dining experience.