Chelsee Green
Atlanta,GA
Summary
Dynamic and results-driven professional with extensive experience in high-volume service environments. Proven track record in enhancing customer loyalty through exceptional service and effective sales strategies. Skilled in cash handling and communication, consistently exceeding sales targets while fostering strong relationships with patrons.
Overview
13
13
years of professional experience
Work History
Hookah Server
Cheetahs Gentleman's Club
03.2024 - Current
- Implements time management strategies to handle multiple tables simultaneously, ensuring prompt service without compromising attention to detail.
- Educates customers about various hookah flavors, options, and proper usage techniques for an enhanced experience.
- Boosts sales revenue by implementing effective sales strategies and fostering strong customer relationships.
Cocktail Server
Cheetahs Gentleman's Club
03.2024 - Current
- Provides attentive service, regularly checking in on guests to ensure their needs were met.
- Manages cash transactions accurately, ensuring proper handling of payments and tips.
- Develops strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increases repeat clientele by building rapport with patrons and anticipating their preferences.
Bartender
Copeland's of New Orleans - Atlanta
06.2018 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Customer Account Executive
Comcast
04.2012 - 04.2018
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Evaluated customers' potential needs to make appropriate recommendations.
- Developed and implemented database sales tracking, enabling improved understanding of product profitability and inventory needs.
- Managed sales cycle to maintain solid customer base.
Skills
- Excellent customer service
- Strong communication skills
- Patience and empathy
- Team player attitude
- Reliability and punctuality
- Professional appearance
Timeline
Hookah Server
Cheetahs Gentleman's Club
03.2024 - Current
Cocktail Server
Cheetahs Gentleman's Club
03.2024 - Current
Bartender
Copeland's of New Orleans - Atlanta
06.2018 - 09.2023
Customer Account Executive
Comcast
04.2012 - 04.2018
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