Chelsey Anderson
Chisholm,United States
Summary
Dynamic professional with over 8 years of diverse experience in pharmacy operations, transcription and customer service, consistently excelling in fast-paced environments. Expertise in time management and analytical thinking, coupled with meticulous attention to detail, ensures exceptional accuracy and efficiency across all tasks. Proven track record of enhancing customer satisfaction through effective communication and adept problem resolution, while skillfully navigating complex information systems and maintaining regulatory compliance. Committed to delivering high-quality results.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Spark
12.2022 - Current
- Delivered approximately 15 orders per day promptly, ensuring customer satisfaction and retention.
- Ensured timely and safe delivery of packages to diverse locations.
- Maintained accurate records of deliveries, enhancing operational efficiency.
Certified Pharmacy Technician
Jon's Drug
03.2020 - 07.2023
- Accurately processed patient and drug information using pharmacy systems, ensuring data integrity and compliance.
- Facilitated communication between physicians, customers, and insurance providers to address inquiries and coordinate care.
- Managed and resolved customer concerns, consistently delivering solutions that enhanced customer satisfaction and service quality.
- Supervised inventory management, optimizing stock levels and reducing waste.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
Transcriptionist
Allegis Transcription Services
01.2019 - 11.2019
- Maintained high levels of transcription accuracy and consistency, adhering to strict formatting and quality standards.
- Transcribed up to 10 audio files daily into accurate written documents using industry-standard software.
Pharmacy Technician
Essentia Health
11.2016 - 05.2017
- Verified patient data and billing details, rectifying inaccuracies to ensure error-free billing.
- Accurately dispensed prescribed medications in alignment with pharmacists' directives.
- Collaborated with insurance representatives to expedite claims processing and determine precise patient co-payments.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
Pharmacy Technician
Clinic Health System
01.2016 - 11.2016
- Maintained accurate patient profiles by updating medication records and insurance details to ensure seamless healthcare service delivery.
- Verified patient data and billing information, rectifying discrepancies to uphold financial integrity and accuracy in medication dispensing.
- Managed medication dispensing processes to ensure accuracy and compliance with pharmacy protocols.
Education
Associate of Arts -
Mesabi Range College
Virginia, MN05.2015
Skills
- Effective time management
- Critical analysis
- Experienced with Microsoft Office
- Skilled in resolving conflicts
- Detail-oriented data management
- Experience with HIPAA guidelines
- Strong focus on accuracy
- Experienced in software usage
- Effective communication
- Dedicated professional attitude
- Optimistic mindset
- Collaborative teamwork
Timeline
Delivery Driver
Spark
12.2022 - Current
Certified Pharmacy Technician
Jon's Drug
03.2020 - 07.2023
Transcriptionist
Allegis Transcription Services
01.2019 - 11.2019
Pharmacy Technician
Essentia Health
11.2016 - 05.2017
Pharmacy Technician
Clinic Health System
01.2016 - 11.2016
Associate of Arts -
Mesabi Range College
Similar Profiles
Messah AvossehMessah Avosseh
Driver at SparkDriver at Spark
Zachary YoungbloodZachary Youngblood
Spark Driver at SparkSpark Driver at Spark
LaShandra JohnsonLaShandra Johnson
Deliver Driver at SparkDeliver Driver at Spark
LILIAN SANGLILIAN SANG
CMA at Centurion GroupCMA at Centurion Group
Rashmi BairoliyaRashmi Bairoliya
Strategic Initiatives Manager at Genesee Health SystemStrategic Initiatives Manager at Genesee Health System