Chelsey Evans
Hubbard,OH
Summary
Dedicated Insurance Verification Specialist with strong proficiency in insurance coverage verification and HIPAA compliance. Known for implementing efficient processes that ensure accurate billing and enhance patient care. Ready to contribute to an organization committed to exceptional healthcare delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
Action Physical Therapy & Rehabilitation Inc.
Hubbard, OH
06.2025 - Current
- Verified insurance eligibility and benefits for patients to ensure accurate billing processes.
- Processed pre-authorizations for treatments, enhancing approval efficiency and reducing delays.
- Communicated with insurance providers to resolve discrepancies and expedite claim processing.
- Maintained up-to-date knowledge of insurance policies, changes, and regulations impacting patient care.
Medical Receptionist
Action Physical Therapy & Rehabilitation Inc.
Hubbard, OH
02.2021 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated insurance verification processes to enhance patient experience and reduce administrative errors.
- Assisted patients with intake forms, ensuring compliance with HIPAA regulations and improving data accuracy.
- Implemented electronic health record (EHR) system updates, streamlining patient information retrieval and management.
PTA
Action Physical Therapy & Rehabilitation Inc.
Hubbard
10.2021 - Current
- Assisted in developing and implementing individualized treatment plans for patients recovering from injuries.
- Monitored patient progress, adjusting therapeutic interventions to ensure optimal recovery outcomes.
- Maintained accurate documentation of patient treatments and progress in compliance with regulatory standards.
- Trained and mentored new staff on clinic protocols, fostering a supportive team environment focused on patient success.
Education
Associate of Science - Physical Therapy
Pennsylvania State University
Sharon, PA08-2021
Skills
- Attention to detail
- Patient confidentiality
- HIPAA compliance
- Insurance coverage verification
- Data entry proficiency
- Eligibility determination
- Post-surgical rehabilitation
- Geriatric physical therapy
- Pediatric physical therapy
- Orthopedic rehabilitation
- Functional mobility training
Certification
- BLS certification
Timeline
Insurance Verification Specialist
Action Physical Therapy & Rehabilitation Inc.
06.2025 - Current
PTA
Action Physical Therapy & Rehabilitation Inc.
10.2021 - Current
Medical Receptionist
Action Physical Therapy & Rehabilitation Inc.
02.2021 - Current
Associate of Science - Physical Therapy
Pennsylvania State University