Chelsey Garza
Woodland
Summary
Dedicated healthcare administrative professional with over 10 years of experience in human resources, payroll, and admissions. Expertise in maintaining regulatory compliance, supporting staff engagement, and improving operational efficiency. Strong organizational and communication skills enhance facility operations and resident services.
Overview
12
12
years of professional experience
Work History
HR/Payroll Coordinator
Hudson Bay Health & Rehab
04.2021 - Current
- Process bi-weekly payroll and maintain accurate employee payroll records.
- Coordinate employee onboarding, orientation, and new hire documentation.
- Manage employee personnel files and ensure compliance with federal, state, and company regulations.
- Track employee attendance, leave requests, and benefit enrollment.
- Support employee relations by addressing questions regarding payroll, benefits, and company policies.
- Assist department managers with staffing and scheduling needs.
- Ensure compliance with labor laws, facility policies, and healthcare regulations.
- Coordinate workers' compensation, unemployment claims, and employee leave administration.
Admissions Coordinator
Avamere Cascade Park
06.2019 - 03.2021
- Coordinated admissions and intake processes for skilled nursing and rehabilitation patients.
- Reviewed referral documentation and verified insurance coverage and benefits.
- Communicated with hospitals, physicians, families, and case managers regarding admissions.
- Conducted facility tours and educated prospective residents and families about services.
- Prepared admission paperwork and ensured completion of required documentation.
- Maintained census records and occupancy reports.
- Collaborated with interdisciplinary teams to ensure smooth resident transitions.
- Assisted with marketing and community outreach initiatives.
- Maintained compliance with admission regulations and facility policies.
Medical Records Assistant
Avamere Cascade Park
02.2018 - 06.2019
- Maintained resident medical records in accordance with HIPAA and regulatory requirements.
- Filed, organized, and audited resident charts for accuracy and completeness.
- Processed requests for medical information and records.
- Assisted with electronic health record management and documentation tracking.
- Monitored physician orders, progress notes, and required forms for completion.
- Prepared records for surveys, audits, and compliance reviews.
- Coordinated record retention and destruction processes according to policy.
- Collaborated with nursing and administrative staff to ensure documentation accuracy.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
Activity Director
Park Forest Care Center
08.2015 - 02.2018
- Developed and implemented therapeutic recreation and activity programs for residents.
- Planned group activities, special events, holiday celebrations, and community outings.
- Conducted resident assessments and developed individualized activity plans.
- Supervised activity assistants and volunteers.
- Maintained activity calendars and participation records.
- Coordinated with interdisciplinary teams to support residents' psychosocial well-being.
- Managed departmental budgets, supplies, and vendor relationships.
- Ensured compliance with state and federal regulations regarding resident activities.
- Fostered resident engagement and quality-of-life initiatives.
Administrative Assistant
Park Forest Care Center
08.2014 - 08.2015
- Provided administrative support to department managers and facility leadership.
- Managed phone communications, greeted visitors, and directed inquiries to appropriate departments.
- Organized and maintained filing systems and office documentation for easy access and retrieval.
- Executed data entry, prepared reports, and handled correspondence to support departmental operations.
- Scheduled meetings, appointments, and facility events.
- Managed office supplies and vendor communications.
- Assisted with employee and resident paperwork processing.
- Supported various departments with clerical and administrative tasks.
- Ensured confidentiality and accuracy of facility records.
Education
Diploma -
Fort Vancouver
Vancouver, WA09-2009
Skills
- Payroll Processing
- Recruitment & Onboarding
- Human Resources Administration
- Employee Relations
- Scheduling & Staffing
- Medical Records Management
- HIPAA Compliance
- Regulatory Compliance
- Healthcare Administration
- Data management
- Microsoft Office Suite
- Time management
- Customer Service
- Communication and Team Collaboration
- Admissions Coordination
Timeline
HR/Payroll Coordinator
Hudson Bay Health & Rehab
04.2021 - Current
Admissions Coordinator
Avamere Cascade Park
06.2019 - 03.2021
Medical Records Assistant
Avamere Cascade Park
02.2018 - 06.2019
Activity Director
Park Forest Care Center
08.2015 - 02.2018
Administrative Assistant
Park Forest Care Center
08.2014 - 08.2015
Diploma -
Fort Vancouver