Chelsey Green
Shreveport,LA
Summary
Manager with over 13 years of experience in customer service and office management, known for leveraging strong communication and time management skills. Skilled in administrative support and customer relations, with a proven track record of enhancing customer satisfaction and streamlining operations. Seeking an opportunity to grow with a company that will benefit from my experience in working efficiently with diverse people and settings.
Overview
13
13
years of professional experience
Work History
Manager
Walgreens
Shreveport, LA
01.2022 - 01.2025
- Monitoring sales performance
- Orchestrated team efforts to maintain optimal inventory levels
- Enforce company policies
- Deliver exceptional customer service, while promoting a cohesive work environment.
Customer Service Representative
Teleperformance
Shreveport, LA
05.2016 - 12.2022
- Maintained extensive knowledge of product offerings and services to provide informed recommendations to clients.
- Facilitated escalation of issues to appropriate departments for resolution.
- Addressed and resolved customer inquiries efficiently.
- Schedule appointments
Office Assistant Manager
Super 1 Foods
Shreveport, LA
07.2012 - 03.2020
- Maintained meticulous safe records and executed precise bank deposits.
- Ensured seamless bill processing for customers.
- Assisted with departmental communication.
Caregiver/Private Sitter
Metro Client Care
Oil City, LA
10.2015 - 06.2016
- Managed diverse responsibilities including cooking nutritious meals, maintaining cleanliness, and running essential errands to support client's daily needs.
Education
Bachelor's of Arts - Criminal Justice
Northwestern State University
Natchitoches, LA05.2019
High School Diploma - undefined
C. E. Byrd High School
Shreveport, LA01.2013
Skills
Logistics
Analysis
Microsoft Office
Communication
POS
Caregiving
Cash Handling
Customer Service
Time Management
Administrative Support
Conflict Resolution
Data Entry
Timeline
Manager
Walgreens
01.2022 - 01.2025
Customer Service Representative
Teleperformance
05.2016 - 12.2022
Caregiver/Private Sitter
Metro Client Care
10.2015 - 06.2016
Office Assistant Manager
Super 1 Foods
07.2012 - 03.2020
High School Diploma - undefined
C. E. Byrd High School
Bachelor's of Arts - Criminal Justice
Northwestern State University