Chelsey Loudermill
Newbury Center,OH
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Materials Coordinator/Customer Service Representative
Bulten North America
06.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Supervised shipping team of 3 employees.
- Simplified shipping and receiving processes for improved workflow.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Obtained driver signatures on shipping paperwork and sealed trailers.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
- Coordinated logistics activities, including shipping, receiving, and transportation planning.
- Ensured timely order fulfillment with efficient shipping and receiving processes.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
Server/Restaurant Hostess
Paninis Bar and Grill
Chagrin Falls, OH
09.2020 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma -
West Geauga High School
Chesterland, OH05-2021
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Project coordination
- Discretion and confidentiality
- Document management
- Scheduling and calendar management
- Process improvement
- Strong work ethic
- Exceptional customer service
- Guest engagement
- High volume dining
- Service prioritization
- Order accuracy
- Shipping and logistics
- Shipping and packaging
- Customer service and satisfaction
Timeline
Materials Coordinator/Customer Service Representative
Bulten North America
06.2021 - Current
Server/Restaurant Hostess
Paninis Bar and Grill
09.2020 - 06.2021
High School Diploma -
West Geauga High School