Chelsey Millard
Texas Roadhouse Restaurant
Hayward,CA
11
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Server
4 Years 3 Months- Ensured compliance with health and safety protocols to maintain safe, sanitary environment for customers and staff.
- Addressed customer complaints promptly and professionally, reinforcing positive reputation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Utilized thorough menu knowledge to effectively answer questions about menu item sourcing, ingredients, and cooking methods.
Sales Associate
1 Year 2 Months- Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis.
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders.
- Delivered exceptional customer service by promptly resolving inquiries and complaints, contributing to high customer satisfaction
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Attended regular training sessions to stay updated on product features, industry trends, and sales techniques.
Server
4 Months- Displayed warm, friendly, and enthusiastic service-oriented attitude to enhance guest experience.
- Utilized high level of service and sales skills to contribute to overall guest satisfaction.
- Properly timed courses and food entrees to ensure guests are served cooked food immediately.
- Cleared used plates and empty glasses from tables to maintain cleanliness.
- Assisted other servers to ensure timely service and enhance guest satisfaction.
- Cleaned, restocked, and refilled supplies to ensure the smooth running of service.
Catering Server
5 Years 3 Months- Confirmed job assignments with management before each shift in advance and arrived early to communicate with management about job responsibilities and tasks to be performed.
- Developed extensive knowledge of restaurant and dining areas to enhance versatility and embrace new responsibilities.
- Delivered friendly, courteous service that contributed to memorable guest experiences.
Catering Server
5 Months- Dressed in proper uniform and arrived punctually at events, demonstrating readiness to extend work hours when required.
- Coordinated set-up and break-down of catering events, including arranging tables, chair placements, dinnerware, glassware, and food buffets for optimal guest experience.
- Assisted catering management with additional duties throughout the event.
Server
8 Months- Trained new employees on server duties to enhance guest satisfaction.
- Maintained food and beverage service across bowling lanes and outdoor patio sections to ensure a positive guest experience.
- Promoted excellent service to customers, resulting in increased referrals and walk-in business.
Barista/cashier
10 Months- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Consistently arrived on time for scheduled shifts, demonstrating reliability.
- Informed management promptly about supply shortages to maintain inventory levels.
- Used first-in-first-out stock procedures to reduce spoilage and maintain product quality.
Barista Shift Lead
2 Years 6 Months- Prepared and served espresso drinks and juice beverages, ensuring guest satisfaction.
- Assisted in food preparation tasks in back of house, focusing on pizza, sandwiches, and salads. for cooking and serve pizza, sandwiches and salads.
- Maintained and cleaned espresso and pizza oven, ensuring optimal equipment performance.
Kitchen Line Cook
8 Months- Prepared food items following recipes and portioning control guidelines to ensure consistency and quality.
- Plated and presented dishes according to restaurant standards, enhancing visual appeal and guest experience.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Maintained cleanliness and organization of kitchen through daily maintenance tasks, supporting a safe and efficient work environment.
Education
High School Diploma
Skills
Excellent communication
Time Management
Multitasking Abilities
Stress management
Adaptable and flexible
Physical endurance
Reliable and responsible
Strong work ethic
Timeline
Sales Associate
The Home Depot
06.2024 - 08.2025Read More
Server
Black Angus Steakhouse
10.2023 - 02.2024Read More
Server
Texas Roadhouse Restaurant
07.2022 - CurrentRead More
Catering Server
The Party Staff
10.2019 - 03.2020Read More
Server
Plank
07.2019 - 03.2020Read More
Barista/cashier
Peoples Cafe
04.2018 - 02.2019Read More
Kitchen Line Cook
Smokey I's Bbq
07.2017 - 03.2018Read More
Catering Server
Instawork
10.2016 - 01.2022Read More
Barista Shift Lead
Pane Italiano Qualitia
01.2016 - 07.2018Read More
Redwood High School
High School Diploma
Read More