Chelsey Morrison
Lawrenceville,GA
Summary
Detail-oriented Business graduate (GPA 3.98) and healthcare operations leader with progressive experience in senior living management, clinical quality assurance, and nursing supervision. Proven ability to lead multidisciplinary teams, maintain regulatory compliance, improve workflows, and elevate quality of care and service delivery. Combines clinical expertise with business and operational strategy to drive performance and accountability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wellness Director
Prema Senior Living
07.2025 - Current
- Direct daily clinical and wellness operations within an assisted living community, ensuring high standards of resident care and regulatory compliance.
- Supervise, coach, and discipline clinical staff including med techs and caregivers to maintain accountability and policy adherence.
- Oversee staffing schedules, coverage planning, and shift assignments to ensure safe resident support.
- Ensure medication management processes are followed accurately, including training, competency validation, and audit readiness.
- Lead incident reviews, corrective actions, and performance improvement initiatives.
- Coordinate resident assessments, level-of-care determinations, and service plan updates.
- Manage family communications related to care concerns and clinical updates.
- Maintain survey readiness and compliance with state regulations and company standards.
Clinical Quality Assurance Coordinator
ExamWorks
05.2024 - 01.2025
- Conduct comprehensive quality assurance reviews of clinical reports and correspondence.
- Validate evidence-based rationales and clinical citations.
- Verify regulatory and client specification compliance.
- Resolve report inconsistencies with peer reviewers.
- Support QA issue resolution and client satisfaction.
Licensed Practical Nurse — Telemedicine
MinuteMD
07.2023 - 04.2024
- Delivered remote patient care through telemedicine platforms.
- Managed multiple concurrent patient cases efficiently.
- Applied analytical and clinical judgment to patient assessments.
- Utilized Salesforce, Openloop Health, and HelpScout systems.
Licensed Practical Nurse Supervisor
Northeast Georgia Diagnostic Clinic
04.2022 - 03.2023
- Supervised nursing and medical assistant coverage for 65 providers across two locations.
- Served as Nurse Lead for Pulmonology Department.
- Streamlined workflows and improved operational efficiency.
- Created onboarding and training guides.
- Led departmental staff meetings.
Licensed Practical Nurse — Critical Care
Atrium Health Floyd
10.2021 - 02.2022
- Delivered patient care in critical care settings.
- Administered and titrated cardiac and insulin drips.
- Monitored for early deterioration indicators.
Education
Bachelor of Science - Business
University of Phoenix
1 2024
Licensed Practical Nurse Diploma - undefined
Ogeechee Technical College
1 2020
Certified Nursing Assistant Certification - undefined
1 2011
High School Diploma - undefined
1 2011
Skills
- Healthcare Operations
- Assisted Living Management
- Regulatory Compliance
- Quality Assurance
- Clinical Oversight
- Staff Leadership & Scheduling
- Process Improvement
- Workflow Optimization
- Training & Onboarding
- Project Coordination
- Documentation & Audit Readiness
- CRM Systems (Salesforce, Openloop Health, HelpScout)
- Customer Experience
- Cross-Functional Collaboration
- Communication
- Problem Solving
Affiliations
- The National Society of Leadership and Success
- Golden Key International Honor Society
- Delta Mu Delta Honor Society
Certification
BLS Certification
Additional Clinical Experience
- Licensed Practical Nurse — Candler County Hospital (Aug 2020 – Oct 2021)
- Patient Care Technician — Memorial Health University Medical Center (Mar 2019 – Aug 2020)
- CNA / Instrument Technician / Monitor Technician — Atrium Health Floyd (Oct 2014 – Dec 2018)
Timeline
Wellness Director
Prema Senior Living
07.2025 - Current
Clinical Quality Assurance Coordinator
ExamWorks
05.2024 - 01.2025
Licensed Practical Nurse — Telemedicine
MinuteMD
07.2023 - 04.2024
Licensed Practical Nurse Supervisor
Northeast Georgia Diagnostic Clinic
04.2022 - 03.2023
Licensed Practical Nurse — Critical Care
Atrium Health Floyd
10.2021 - 02.2022
Bachelor of Science - Business
University of Phoenix
Licensed Practical Nurse Diploma - undefined
Ogeechee Technical College