Chelsey Myrick
Carthage,NC
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
FirstHealth of the Carolinas Inc.
Carthage, NC
06.2024 - Current
- Managed patient scheduling and appointment confirmations for smooth office operations.
- Assisted with patient check-in and check-out procedures in a timely manner.
- Maintained accurate patient records and ensured confidentiality of sensitive information while following HIPAA policy
- Handled insurance verification and billing inquiries to support administrative tasks.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Managed medical records using an electronic health record system.
- Assisted in training new staff on clinic procedures and policies.
- Managed multi-line phone systems
- Coordinated lunches/meetings with our pharmaceutical represenatives
- Balanced and maintained the cash drawer to ensure a correct balance.
Secretary/Surgery Coordinator
Pinehurst Surgical
Pinehurst, NC
03.2021 - 05.2024
- Scheduled patient surgeries and coordinated with medical staff for availability.
- Managed patient records and verified insurance information for surgery eligibility.
- Collaborated with surgeons to optimize surgical schedules and minimize conflicts.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Adhered to HIPAA guidelines when handling confidential information.
- Coordinated with proper surgical representatives to ensure we have equipment needed for certain procedures
- Processed patient records and ensured confidentiality compliance consistently.
- Assisted in billing and insurance claim submissions accurately.
- Handled incoming calls, addressing inquiries with professionalism and care.
- Performed data entry tasks related to patient information into various databases.
- Managed daily calendars for multiple providers, setting up appointments as needed.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Patient Service Representative
Pinehurst Surgical Clinic P.A.
Pinehurst, NC
07.2020 - 03.2021
- Greeted patients and managed front desk operations at Pinehurst Surgical Clinic.
- Verified insurance information and processed patient eligibility for treatments efficiently.
- Assisted patients with inquiries and resolved concerns in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Adhered to HIPAA regulations when handling confidential patient information.
- Registered patients by verifying records to update computer system and patient charts.
- Greeted patients upon arrival and directed them to the appropriate area.
- Maintained a clean and organized reception area.
- Performed administrative duties such as filing, faxing, photocopying.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Assisted with the completion of medical forms and records.
- Ran credit card batches and balanced deposits on daily basis.
- Utilized technology and specialized software to maximize productivity.
Owner/Operator
Midway Trading Co.
Carthage, North
10.2017 - 01.2020
- Managed daily operations of retail and online sales channels.
- Coordinated inventory management and stock replenishment processes.
- Handled customer inquiries and resolved issues promptly.
- Developed promotional strategies to enhance product visibility.
- Maintained financial records and managed budget allocations effectively.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Organized community events and arranged for local vendors/entertainment
Education
Associate of Arts -
Sandhills Community College
Pinehurst, NC05-2026
Associate of Science - Nursing
Central Carolina Community College
Sanford, NCAssociate of Science - Nursing
Sandhills Community College
Pinehurst, NCHigh School Diploma -
Union Pines Highschool
Cameron, NC06-2009
Skills
- HIPAA compliance
- Reception management
- Schedule management
- Front desk management
- Patient relations
- 70-80 wpm typing speed
- Strong communication
- Problem solving
- Strong team player
- Adaptive team player
References
References available upon request.
Timeline
Medical Office Assistant
FirstHealth of the Carolinas Inc.
06.2024 - Current
Secretary/Surgery Coordinator
Pinehurst Surgical
03.2021 - 05.2024
Patient Service Representative
Pinehurst Surgical Clinic P.A.
07.2020 - 03.2021
Owner/Operator
Midway Trading Co.
10.2017 - 01.2020
Associate of Arts -
Sandhills Community College
Associate of Science - Nursing
Central Carolina Community College
Associate of Science - Nursing
Sandhills Community College
High School Diploma -
Union Pines Highschool