Answered customer inquiries regarding product features, pricing, and availability.
Described merchandise and explained use, operation and care.
Watched for and recognized security risks and thefts to prevent or handle situations.
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Upsold additional items based on customer interests and needs.
Adapted sales strategies based on customer interactions and feedback to improve results.
Manager
Feldsmiths Bake Shop
Collegeville, PA
11.2023 - 09.2025
Reviewed completed work to verify consistency, quality, and conformance.
Analyzed customer feedback data to develop action plans for improving services offered.
Assigned tasks to associates to fit skill levels and maximize team performance.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Recruited and hired qualified candidates to fill open positions.
Conducted performance reviews for team members.
Sales Assistant
Sayki men high end fashion
King Of Prussia, PA
10.2024 - 01.2025
Implemented quality control measures to uphold company standards.
Developed a system for tracking inventory and ordering supplies as needed.
Collaborated with management on developing strategic plans for achieving business goals.
Analyzed business performance data and forecasted business results for upper management.
Analyzed sales data to identify trends and adjust strategies accordingly.
Organized training sessions for new hires to familiarize them with the workplace environment.
Certified Nursing Assistant
Laurel Brook Rehabitation & Care Center
Mount Laurel, NJ
02.2021 - 05.2023
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Responded quickly to emergency situations involving sudden illness or injury.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Transported patients to treatment units, using wheelchair or stretcher.
Reminded patients to take prescribed medications or nutritional supplements.
Provided physical support to assist patients with bathing, dressing and toileting.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Education
Some College (No Degree) - Nursing
Montgomery County Community College
Blue Bell, PA
Skills
Relationship building
Store opening and closing
Excellent people skills
Goal tracking
Persuasion techniques
Meeting deadlines
Money handling
Exceeds sales goals
Affiliations
I enjoy a Challenge, that's What I love about sales. There is nothing more exiting than having the perfect item for a client/customer. Following trends in my free time and continuing relationships with my clients makes Sales my favorite activity.