Shaquan Douglas
New Haven,CT
Summary
Dynamic professional with proven expertise in client rapport and relationship building, honed at CUBE GROUP MARKETING and LEAP Or Kids. Excelled in creating engaging experiences and fostering teamwork, significantly enhancing customer loyalty and camper engagement. Skilled in effective communication and problem-solving, adept at navigating high-stress situations and promoting positive environments.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in my desired role.
Overview
2
2
years of professional experience
Work History
Sales Associate
CUBE GROUP MARKETING
01.2024 - 12.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Solved customer challenges by offering relevant products and services.
- Over the last six ,months acquired over 130 loyal customers.
Junior Counselor
LEAP For Kids
09.2022 - 12.2022
- Enhanced camper engagement by implementing creative, age-appropriate activities and games.
- Supported senior counselors in developing effective daily schedules for campers to maximize learning opportunities.
- Assisted in organizing special events and field trips, ensuring memorable experiences for all campers.
- Fostered a positive and inclusive environment through proactive conflict resolution and open communication.
- Supervised daily recreational activities, maintaining a safe environment for all participants.
- Collaborated with fellow counselors to design engaging group activities that promote teamwork and social skills.
- Managed approximately 10 young students on a day to day basis.
Education
High School Diploma -
James Hillhouse High School
New Haven, CT06.2033
Skills
- Client Rapport Building
- Activity Planning
- Relationship Building
- Active Learning
- Social Perceptiveness
- Positive Reinforcement
- Group Activity Supervision
- Interpersonal Communications
- Effective Communication
- Decision Making
- Self-awareness
- Positive reinforcement
- Relationship building
- Active learning
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Achieved military experience by completing Army basic training with accuracy and efficiency.
Timeline
Sales Associate
CUBE GROUP MARKETING
01.2024 - 12.2024
Junior Counselor
LEAP For Kids
09.2022 - 12.2022
High School Diploma -
James Hillhouse High School
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