Chelsey Paulsen
Onawa,IA
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
2
2
years of professional experience
Work History
Lead Server
Buffalo Joe's
Smithland, CA
03.2024 - Current
- Supervised team members to ensure efficient service and customer satisfaction.
- Trained new servers on menu items and standard operating procedures.
- Managed dining area to maintain cleanliness and organization during service shifts.
Education
Maple Valley Anthon Oto High School
Mapleton, IASkills
- Team leadership
- Customer service
- Staff training
- Problem solving
- Cash handling
- Organization and efficiency
- Point of sale (POS) system operations
- Upselling techniques
- Responsible and trustworthy
- Check payment processing
- ServSafe certification
- Accurate money handling
- Verbal and written communication
- Team management
- Menu training
- Service standards
- Inventory control
- Problem-solving
References
References available upon request.
Timeline
Lead Server
Buffalo Joe's
03.2024 - Current
Maple Valley Anthon Oto High School