Chelsey Peoples
Clemmons,NC
Summary
Dynamic individual with hands-on experience in Business Administration and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Torrid
11.2024 - Current
- Managed cash handling processes to ensure accurate transactions and minimize discrepancies.
- Delivered exceptional customer service by resolving inquiries and enhancing the overall shopping experience.
- Executed effective sales techniques that improved product visibility and increased customer engagement.
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
- Oversaw inventory management to maintain optimal stock levels and streamline replenishment processes.
- Created visually appealing merchandise displays that attracted customers and emphasized key products.
Primary Teacher
Bright Horizons
05.2024 - 10.2024
- Designed engaging lesson plans that aligned with curriculum standards and catered to diverse learning styles.
- Evaluated student progress through detailed assessments to inform instructional strategies and enhance learning outcomes.
- Implemented effective classroom management techniques to create a positive and productive learning environment.
- Facilitated open lines of communication with parents to foster collaborative relationships and support student development.
- Developed and delivered interactive activities focused on key concepts in early childhood education to promote cognitive and social growth.
Crisis Worker
Daymark
09.2023 - 04.2024
- Implemented crisis intervention strategies to de-escalate high-stress situations.
- Provided suicide prevention resources and support to individuals in distress.
- Offered mental health support through active listening and empathy.
- Conducted risk assessments to identify potential safety concerns and develop appropriate interventions.
Administrative Assistant
Spartan Open Pantry
05.2021 - 02.2024
- Managed stock inventory to ensure adequate supplies were maintained for daily operations.
- Performed routine cleaning duties to maintain a clean and organized work environment.
- Provided exceptional customer service to meet and exceed customer expectations.
- Organized supplies in designated storage areas for easy access and efficient workflow.
- Assisted with deliveries to ensure timely and accurate distribution of goods.
Trivia Host
King Trivia
06.2022 - 02.2023
- Delivered captivating speeches to diverse audiences with confidence and clarity.
- Entertained crowds through lively performances and interactive activities.
- Organized and hosted trivia nights for entertainment and engagement.
- Demonstrated exceptional customer service skills through positive interactions and problem-solving.
- Kept crowds engaged and entertained through various techniques and strategies.
- Utilized knowledge of various subjects to engage and educate audiences.
Hostess
Carolina Ale House
08.2017 - 04.2018
- Demonstrated extensive menu knowledge to provide recommendations and answer customer questions.
- Delivered exceptional customer service by anticipating needs and exceeding expectations.
- Collaborated effectively with team members through clear and concise communication.
- Resolved customer issues and concerns in a proactive and timely manner.
- Organized seating arrangements to optimize restaurant space and accommodate guest preferences.
- Managed restaurant reservations efficiently to ensure smooth flow of service.
Stocker
Party City
09.2015 - 06.2017
- Provided exceptional customer service by addressing inquiries and assisting with product selections.
- Fulfilled orders efficiently and accurately to meet customer expectations.
- Assisted cashiers during peak hours to expedite transactions and maintain customer satisfaction.
- Restocked supplies and merchandise in a timely manner to ensure continuous availability for customers.
- Managed inventory levels by conducting regular counts and adjusting orders as needed.
- Organized merchandise displays to enhance product visibility and optimize sales.
Cashier
Kanpai Japanese Steakhouse
04.2014 - 09.2015
- Utilized POS system to process customer transactions quickly and accurately.
- Handled cash transactions with precision and maintained an organized cash drawer.
- Ensured order accuracy by double-checking each customer's request before finalizing.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Managed inventory levels to prevent stockouts and reduce waste.
- Demonstrated strong multi-tasking skills by balancing various responsibilities efficiently during peak hours.
Education
Bachelor of Arts - Psychology
University of North Carolina - Greensboro
05-2025
Associate of Arts - undefined
Forsyth Technical Community College
01.2020
High School Diploma - undefined
North Davidson High School
01.2017
Skills
- Cash management
- Client support
- Guest relations management
- Leadership Development
- Strategic issue resolution
- Product expertise
- Customer service expertise
- Teamwork
Certification
- CPR/AED/First Aid - National CPR Foundation - 476EA698 - Issued Nov 2024
- Bloodborne Pathogens - National CPR Foundation - FD46FFD3 - Issued Nov 2024 - Expires Nov 2025
- Basic Life Support (BLS) - National CPR Foundation - C93A9D - Issued May 2025
Timeline
Retail Sales Associate
Torrid
11.2024 - Current
Primary Teacher
Bright Horizons
05.2024 - 10.2024
Crisis Worker
Daymark
09.2023 - 04.2024
Trivia Host
King Trivia
06.2022 - 02.2023
Administrative Assistant
Spartan Open Pantry
05.2021 - 02.2024
Hostess
Carolina Ale House
08.2017 - 04.2018
Stocker
Party City
09.2015 - 06.2017
Cashier
Kanpai Japanese Steakhouse
04.2014 - 09.2015
Associate of Arts - undefined
Forsyth Technical Community College
High School Diploma - undefined
North Davidson High School
Bachelor of Arts - Psychology
University of North Carolina - Greensboro
Awards
Star Employee - Torrid - I was honored as one of the employees that helped achieve that month's goal., Leadership Medallion - University of North Carolina at Greensboro - I received a silver medallion for leadership after completion of the leadership program hosted by the University.
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