Chelsey Rouse
Indianapolis,Indiana
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Usher/box Office/backbar
Showplace 17 Imax
Indianapolis, IN
03.2015 - 01.2016
- I ran the box office area which included putting rewards on customers accounts through the computer.
- I ran the concession area. I helped all the cashiers get the food and drinks they needed for customers.
- I cleaned theaters, bathrooms and hallways.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Assisted patrons with handicaps to appropriate seating.
- Checked coats and bags for prohibited items before allowing entry into the venue.
- Provided assistance to people with disabilities who require special accommodation.
- Informed security of any suspicious activity or persons on premises.
- Adhered to all safety protocols while performing job duties.
- Maintained positive working relationship with fellow staff and management.
- Assisted vendors in setting up merchandise stands prior to start of events.
- Recognized security risks to properly handle situations.
- Greeted and assisted customers to foster positive experiences.
Cashier
Sams Club
Greenwood, IN
03.2014 - 11.2014
- As a cashier I sold memberships and credit cards.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Scanned items and checked pricing on cash register for accuracy.
- Conducted price checks for special orders or discounts as requested by customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Server/Hostess
ihop
Greenwood, IN
02.2013 - 10.2013
- I organized and counted money once an hour during every hosting shift i worked.
- As a server I waited tables.
- Dealt with busy days and stayed calm.
- Did side work after every shift.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Stayed informed about daily specials, new menu items, promotions.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
Education
High School Diploma -
Whiteland Community High School
Whiteland, IN05-2014
Skills
- Ticket Purchasing
- Ticket Taking
- Guest and Client Satisfaction
- Trained in Food Safety Guidelines
- Courteous and Professional Demeanor
- Security Awareness
- Cash Register Operation
- Guest Service
- Guest Relations
- Strong Interpersonal Skills
- Verbal Communication
- Cleaning and Sanitizing
- Quality Assurance
Certification
- Collision repair certified.
Timeline
Usher/box Office/backbar
Showplace 17 Imax
03.2015 - 01.2016
Cashier
Sams Club
03.2014 - 11.2014
Server/Hostess
ihop
02.2013 - 10.2013
High School Diploma -
Whiteland Community High School
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