Experienced and efficient Executive Assistant with 18 years of experience supporting top-tier executives. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Director of Affiliates
AromaTherapist
01.2024 - Current
Established a culture of continuous improvement by fostering open communication channels and empowering affiliates to voice their ideas.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Planned, designed, and scheduled phases for the affiliate program.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Office Manager and Executive Assistant to CEO
Brandless
03.2022 - 01.2024
Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
Organized and coordinated conferences and monthly meetings.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Executive Assistant to CSO/CEO and CRO
Domo
09.2019 - 03.2022
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executives.
Handled confidential and sensitive information with discretion and tact.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Office Manager and Senior Executive Assistant
Grant Thornton LLP
12.2006 - 09.2019
Duties include maintaining office records and ensuring compliance standards are kept.
Facilitating office trainings, quarterly meetings, marketing meetings and management meetings.
Attend all meetings, take minutes and distribute.
Coordination and execution of all office parties and networking events.
CPE processing for external and internal trainings
Process all accounts receivable including international wire transfers, accounts payable and maintain billing system updates.
Oversight of the office systems and functionality to ensure a well-run office.
Coordinate office vendors, suppliers and building management.
Serve as the Compliance Auditor, reviewing and approving local office and regional expense reports.
Maintain all Executive's calendars, expense reports and travel.
Screening phone calls and monitoring emails for Executives and serve as point of contact.
Handling confidential information with extreme discretion.
Scheduling all Audit Department engagements.
Editing, formatting and issuing all client letters and financial statement reports.
Running regular time, billing and utilization reports.
Processing all new hires and staff departures.
Customer Service and Rx Specialist
1-800 Contacts, Inc.
2003 - 2006
Worked in various aspects of the business
Duties include answering inbound phone calls from customers and placing appropriate orders to be shipped out
Taking and processing payment on orders placed
Submitting insurance claims and dealing directly with all doctors' offices to obtain all necessary information for clients
Headed up a specialized department when merging with Sears
Tasks included taking escalated phone calls from call center agents with questions regarding client orders, processing fax requests, and prescription verifications from doctors' offices.
Education
General Studies -
Jordan High School
Sandy, UT
Skills
Meticulous attention to detail
Executive Support
Verbal and written communication
Proficient in Microsoft and G-Suit
Operations Oversight
Program Management
Office Management
References
Tiffany Vail, CEO at Brandless, 435.757.9541
Matt Durham, Principal at Savory Fund, 801.427.7742
John Mellor, Former CEO at Domo, 801.918.5757
Steven Stauffer, Former Managing Partner at Grant Thornton, 801.634.6376