Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsey Uentillie

Durango

Summary

Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence. Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

9
9
years of professional experience

Work History

Bank Teller

Bank Of Colorado
08.2022 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.

Cashier

Bed Bath And Beyond Distribution Center
01.2021 - 10.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Walmart
06.2015 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Psychology

Fort Lewis College
Durango, CO
05.2022

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Listening and comprehension
  • Customer relationship development
  • Patience and empathy
  • Relationship building
  • Regulatory compliance
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Clear communication
  • Team collaboration
  • Phone etiquette
  • Trustworthiness and integrity
  • Strong work ethic

Timeline

Bank Teller

Bank Of Colorado
08.2022 - Current

Cashier

Bed Bath And Beyond Distribution Center
01.2021 - 10.2021

Cashier

Walmart
06.2015 - 07.2020

Bachelor of Arts - Psychology

Fort Lewis College
Chelsey Uentillie