Chelsey Wagner

Private Child Caregiver:

• Documented and communicated daily reports outlining each child's daily activities.
• Followed routines to foster stability and structure in children's lives during parental absences.
• Created nurturing, safe environments to promote emotional, social and intellectual growth.

Self-Employment - Delivery Driver:

• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Notified customers of delays to decrease calls to support.
• Recorded weekly hours, mileage, and created detailed documentation for tax purposes.

• Placed importance upon entering accurate data detailing students activities, behaviors, meals and naps into school's software program enabling parents to check in virtually in real time.
• Maintained compliance frameworks, policies and documentation to support audits by Texas Child Care Licensing.
• Fostered positive relationships with parents and communicated regularly to maintain student progress and increase overall student growth and learning.
• Prepared environment where furnishings and materials corresponded to class needs and paid careful attention to maintaining a clean, orderly and attractive Montessori learning area.
• Used Montessori philosophy, curriculum and techniques to develop student's full potential and treated each child with dignity and respect.
• Ensured the student was presented cognitive challenges, allowed student choice, used varied resources and enabled thoughtfully planned learning groups.

• Responsible for digesting complex data accurately to inform team members of information efficiently, and effectively.
• Compiled quantitative information for weekly meetings.
• Maintained detailed logs of finished and in-progress projects to identify areas of improvement and increase productivity.
• Conducted inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
• Responsible for continuously monitoring KPI metrics to effectively plan for future development and maximize sales demand.
• Analyzed historical sales data to forecast future trends.
• Generated reports detailing findings from quantitative research projects.

• Kept client and system account information accurate and current to support timely resolutions for concerns.
• Prepared notes for member(s) and providers by gathering data collected during phone interactions.
• Interacted with member(s), providers and pharmacies to provide and process information in response to inquiries, concerns and requests about services and products.
• Built sustainable relationships and trust with member and provider accounts through open and interactive communication.
• Researched resolutions, contacted necessary departments and responded to member(s) by phone, mail or fax as follow-up.
• Assessed compliance with plan frameworks, company standards and legal statutes.

• Participated in Grand Valley State Mentorship Program, 2015-2017
• Attended Professional Development Workshops: Teamwork Development, Finance, and American Marketing Association