Chelsi Guess
LAS VEGAS,Nevada
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon
01.2023 - Current
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Housekeeper
Tahiti Village
08.2020 - 01.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Front Desk Receptionist
Center For Sight Las Vegas
05.2016 - 12.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Education
Associate of Science - Dental Assisting
College of Southern Nevada
Las Vegas, NV05.2024
High School Diploma -
Mojave High School
North Las Vegas, NV05.2016
Skills
- Supply Ordering
- Heavy Equipment Operation
- Warehouse Operations
- Material Handling
- Mail Management
- Insurance Verification
- HIPAA Compliance
- Paperwork Coordination
- Customer Service
- Room Turnover
- Guest Relations
- Payment Collection
Timeline
Warehouse Worker
Amazon
01.2023 - Current
Housekeeper
Tahiti Village
08.2020 - 01.2023
Front Desk Receptionist
Center For Sight Las Vegas
05.2016 - 12.2019
Associate of Science - Dental Assisting
College of Southern Nevada
High School Diploma -
Mojave High School
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