Chelsi Taylor
Canby,OR
Summary
Retail operations and customer service professional with a record of maintaining inventory accuracy and store presentation standards. Improve workflows to reduce inquiry resolution time and support consistent execution across teams. Strength in proactive problem-solving and effective communication with customers and internal stakeholders.
Overview
13
13
years of professional experience
Work History
Office Service Administrator
Oregon Catholic Press
Lake Oswego, OR
08.2024 - 02.2026
- Vendor visits and appointment scheduling stayed aligned with building requirements.
- Timely fulfillment of building needs was supported through vendor collaboration.
- Daily building inspections and walkarounds helped maintain facility oversight.
- Company events were delivered to support employee engagement.
Project Manager
PPM Technologies
Newberg, OR
01.2023 - 05.2024
- Monitored project milestones daily to support on-time completion of key phases.
- Provided regular updates to project managers, sales reps, and stakeholders to support informed decisions.
- Assisted quality assurance efforts for equipment by completing inspections and evaluations.
Project Manager
Forix Digital
Beaverton, OR
02.2022 - 09.2022
- Strong client alignment came from management of portfolio of 8 clients through consistent communication and tailored support.
- Improved project success through coordination of planning and implementation across multiple projects.
- Better project outcomes came from collaboration with UX team and developers.
Project Coordinator
Dealer Spike
Wilsonville, OR
04.2016 - 02.2022
- Coordinated multiple projects for 20+ clients at once, supporting timely delivery and client satisfaction.
- Built project timelines and workflows to keep client needs on track and delivered on time.
- Supported project work through design, front-end development, and internal updates.
- Helped share solutions between internal departments and clients to streamline project execution.
Client Experience Specialist
Custom Decorators, Inc
Tigard, Oregon
04.2015 - 04.2016
- Learned scheduling duties within first month of employment and started training new team members by third month.
- Answered scheduling questions from designers, sales managers, and clients by phone and email in timely manner.
- Used clear communication to calm tense client and designer situations and guide conversations toward positive outcomes.
Price Changer
Fred Meyer
Beaverton, Oregon
06.2013 - 04.2015
- Monitored inventory counts and flagged discrepancies to management, supporting accurate stock control.
- Created tags and signs for department using industry-specific software, improving product visibility.
- Organized health and beauty displays and merchandise presentation, supporting stronger customer engagement.
Skills
- Customer & Member Service: Customer Relationship Management (CRM), Active Listening, Issue Resolution, High-Volume Service
- Retail & Warehouse Operations: Inventory Tracking & Discrepancy Reporting, Merchandising & Display Setup, Quality Assurance, Safety & Building Walkarounds
- Workflow & Leadership: Team Collaboration, Vendor Coordination, Task & Ticket Management (Jira/Basecamp), Process Improvement
AWARDS AND ACHIEVEMENTS
- Dealer Spike: Most valuable player in 2017
- Dealer Spike: Launcher of the month multiple times
- Dealer Spike: After completing a 2 month training, I reached or exceeded my monthly website launch goal of over 95% within a 5 year span
Timeline
Office Service Administrator
Oregon Catholic Press
08.2024 - 02.2026
Project Manager
PPM Technologies
01.2023 - 05.2024
Project Manager
Forix Digital
02.2022 - 09.2022
Project Coordinator
Dealer Spike
04.2016 - 02.2022
Client Experience Specialist
Custom Decorators, Inc
04.2015 - 04.2016
Price Changer
Fred Meyer
06.2013 - 04.2015