Chelsie Mccrary
Jacksonville
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
10
10
years of professional experience
Work History
Store Manager
Sherwin-Williams
Jacksonville
02.2023 - Current
- Recruiting, training, supervising and appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Sales
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Kronos
- Inventory management
- Customer focus
- Lead generation
- Strong leadership and communication skills
Assistant Manager
Sherwin-Williams
Jacksonville
01.2022 - 02.2023
- Supervising the sales staff, making sure the store's sales targets are attained, solving customer complaints, scheduling shifts, checking product displays, and writing sales reports
- Maintaining work flows, keeping work areas organized, ensuring that items are shipped on time
- Cycle Counts
- Keeping inventory updated, and improving customer satisfaction
- Coupa
Mortgage Consultant
Wells Fargo Bank
Jacksonville
05.2020 - 11.2021
- High level customer service
- Provided service to customers seeking residential mortgage loan modifications or refinances Interview applicants to collect information concerning their financial needs, objectives, and status
- Responsible for obtaining all pertinent applicant-generated information needed to ensure the prompt and efficient processing and funding of all loans
- Effectively managed daily schedule to handle 75-100 inbound and outbound calls responding to customer requests, diffusing irate customers, and introducing new products and services
- Risk Compliance
Family Manager
Care.com
Jacksonville
08.2017 - 05.2020
- Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time
- Transported children to and from school, activities and appointments
- Maintained entire family's schedule and organized events
- Ensuring prompt organization of school paperwork and other filings by creating interactive system to highlight upcoming deliverables
- Create inventory of food items and household products, order and purchase as needed
Seasonal Internship
Walt Disney World
Orlando
02.2015 - 07.2015
- Providing exceptional guest services
- Cash handling and sorting
- Maintaining merchandise presentation and stocking
- Responsible for ensuring guest satisfaction by giving prompt, friendly and knowledgeable service
Education
Bachelor of Science - Supervision And Management
Florida State College
Jacksonville, FLTimeline
Store Manager
Sherwin-Williams
02.2023 - Current
Assistant Manager
Sherwin-Williams
01.2022 - 02.2023
Mortgage Consultant
Wells Fargo Bank
05.2020 - 11.2021
Family Manager
Care.com
08.2017 - 05.2020
Seasonal Internship
Walt Disney World
02.2015 - 07.2015
Bachelor of Science - Supervision And Management
Florida State College