Chelsie Rowe
Fort Smith,AR
Summary
Proactive People Lead with extensive experience as a Pharmacy Technician and leader, known for enhancing employee engagement and fostering collaborative work environments. Skilled in talent acquisition, conflict resolution, and inventory management. Brings leadership, strong organizational skills, and a commitment to promoting diversity and inclusivity. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
9
9
years of professional experience
1
1
Certification
Work History
People Lead
Walmart
10.2022 - Current
- Contributed to talent acquisition efforts by participating in interviews, evaluating candidates based on potential fit within the organization.
- Facilitated conflict resolution between team members, fostering an atmosphere of trust and collaboration among colleagues.
- Championed diversity initiatives within the workplace, promoting inclusivity and equal opportunities for all employees.
- Increased employee engagement by implementing team-building activities and open communication channels.
- Developed a positive work environment through active listening, empathy, and providing constructive feedback.
Lead Pharmacy Technician
Walmart
07.2022 - 10.2022
- Supervised 9 pharmacy technicians and coordinated day-to-day assignments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
Pharmacy Technician
Walmart
03.2017 - 07.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Managed medication inventory, ensuring availability of all necessary drugs.
Pharmacy Technician
Anderson's Discount Pharmacy
08.2016 - 03.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Head Server
Larry's Pizza Of Fort Smith
08.2015 - 08.2016
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Education
BBA - Business Administration
Southern New Hampshire University
Hooksett, NH08.2026
High School Diploma -
Taylor High School
Taylor, AR05.2015
Skills
- Time management
- Hiring and Onboarding
- Employee Relations
- Task Prioritization
- Leadership Training and Development
- Multitasking
- Onboarding, Training, and Development
- Giving Constructive Feedback
Certification
- [Leading People][Harvard ManageMentor][April 2024]
Timeline
People Lead
Walmart
10.2022 - Current
Lead Pharmacy Technician
Walmart
07.2022 - 10.2022
Pharmacy Technician
Walmart
03.2017 - 07.2022
Pharmacy Technician
Anderson's Discount Pharmacy
08.2016 - 03.2017
Head Server
Larry's Pizza Of Fort Smith
08.2015 - 08.2016
BBA - Business Administration
Southern New Hampshire University
High School Diploma -
Taylor High School
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